VXI is Hiring for Non-Voice Process: Take Your Career to the Next Level!.12+ candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – VXI
- Role -Non-Voice Process
- Qualification – 12+
- Experience – 0-2
- Location –Hyderabad
- Salary – 2.5 – 3. 5 LPA
ABOUT COMPANY
VXI is a leading global customer experience (CX) management company that provides a wide range of business process outsourcing (BPO) services. With a strong focus on delivering exceptional customer service, VXI partners with various industries, including technology, telecommunications, healthcare, retail, and financial services.
VXI offers a comprehensive suite of CX solutions, including customer support, technical support, sales and marketing, analytics, and back-office operations. The company utilizes advanced technologies, innovative processes, and a highly skilled workforce to deliver exceptional customer experiences that drive customer loyalty and business growth.
With a global presence spanning multiple countries, VXI operates state-of-the-art contact centers strategically located to cater to clients’ diverse needs. The company leverages its deep industry knowledge, domain expertise, and best practices to design customized solutions that meet the unique requirements of each client.
What You Will Be Doing As Non-Voice Process?
- Email Correspondence: You will be responsible for responding to customer queries and providing assistance via email. This includes addressing customer concerns, providing product/service information, resolving issues, and ensuring timely and accurate responses.
- Chat Support: You will engage in live chat interactions with customers, providing real-time assistance and support. This may involve answering product-related questions, troubleshooting technical issues, and guiding customers through various processes.
- Social Media Management: You will monitor and respond to customer inquiries and feedback received through social media platforms. This includes addressing comments, messages, and mentions on social media, and providing prompt and helpful responses to maintain positive customer engagement.
- Data Entry and Documentation: You will accurately enter and update customer information, inquiries, and interactions in the system. This involves maintaining proper documentation of customer interactions, ensuring data integrity, and generating reports as required.
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Skills Required for Non-Voice Process
- Recruitment and Selection: Strong knowledge of recruitment strategies, sourcing techniques, and selection processes is essential. You should be proficient in conducting interviews, evaluating candidates, and making informed hiring decisions.
- Employee Relations: Having excellent interpersonal and communication skills is crucial for building positive relationships with employees and handling employee relations matters effectively. This includes addressing grievances, managing conflicts, and promoting a healthy work environment.
- HR Policies and Compliance: Familiarity with employment laws, regulations, and HR policies is necessary. You should have the ability to interpret and apply policies, ensure compliance with legal requirements, and provide guidance to employees and managers on HR-related matters.
- Onboarding and Offboarding: Competence in facilitating smooth onboarding processes for new employees and managing offboarding procedures is important. This includes conducting orientations, coordinating paperwork, and ensuring a positive employee experience throughout the employee lifecycle.
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HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the VXI(Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Non-Voice Process |
| Experience | 0-2 years |
| Contact no. | Patrick(Only Message) (6301877095) |
| Date | 8th June – 9th June, |
| Time | 10.30 AM – 2.30 PM |
| walk-in Address: | VXI Global Solutions India Pvt ltd, Recruitment Hub, Ground floor, Vega Block, Ascendas IT Park, Gate No. 5, Inorbit Mall road, Madhapur, Hyderabad- 500018. |
VXI– Frequently Asked Question?
What is the VXI selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5 – 3. 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
