CogentHub Walk in Drive: Hiring For Customer Support Executive Role. Any Graduate degree in any discipline. 1 – 3 years of experience Candidate preferred.
Table of Contents
CogentHub Walk in Drive – Overview
- Company – CogentHub Walk in Drive
- Roles – Customer Support Executive
- Qualification – Any Graduate
- Location – Kolkata
- Work Experience – 1 – 3 years
- Salary – 1 LPA – 3 LPA
ABOUT CogentHub COMPANY
CogentHub is a worldwide company that specializes in providing advanced business solutions powered by cutting-edge technologies. Our core mission is to leverage the power of data and technology to help our clients achieve their strategic business objectives and stay ahead in the competitive landscape. Drawing upon our extensive industry knowledge and technical prowess, we offer a comprehensive range of outsourcing and management consulting services.
CogentHub Walk in Drive – Roles & Responsibilities For Customer Support Executive
- Respond to customer inquiries and resolve issues promptly.
- Provide product or service information to customers.
- Handle customer complaints and ensure their satisfaction.
- Maintain accurate customer records and interaction details.
- Assist with order processing and billing inquiries.
- Offer technical support or guidance when required.
- Monitor and manage customer feedback and reviews.
- Identify and escalate complex customer issues to higher authorities.
- Contribute to the improvement of support processes and documentation.
- Maintain a positive and helpful attitude in all customer interactions.
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CogentHub Walk in Drive – Skills Required For Customer Support Executive
- Strong communication and interpersonal skills.
- Active listening and empathy towards customers.
- Problem-solving and critical thinking abilities.
- Patience and the ability to remain calm under pressure.
- Proficiency in using customer support software and tools.
- Product or service knowledge for effective assistance.
- Time management and organizational skills.
- Adaptability to handle diverse customer situations.
- Multilingual skills can be beneficial for global support.
- Teamwork and collaboration for a cohesive support environment.
HOW TO APPLY FOR CogentHub Walk in Drive?
To apply for the CogentHub Walk in Drive Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 1 – 3 years |
| Contact no. | Mohini Das ( 09230998535 ) |
| Date | 6th November – 8th November |
| Time | 11.00 AM – 4.00 PM |
| Mail ID | mohini.das@cogenthub.in |
| walk-in Address: | COGENTHUB PRIVATE LIMITED, Martin burn business park , 7th floor , Sector V, Bidhanagar, Kolkata 91 , near Technopolis Bus Stop |
CogentHub Walk in Drive – Frequently Asked Question?
What is CogentHub Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1 LPA-3 LPA is based on the reports of Glassdoor and Ambition Box.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
