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Omega Healthcare Recruitment : Walk-In Drive for Customer Retention – Voice / Blended

Omega Healthcare is conducting a Walk-In interview for a Customer Retention role in a Voice/Blended environment. This role focuses on engaging with customers to address concerns, provide solutions, and encourage continued service usage. Ideal candidates should have strong communication skills, experience in customer service or retention, and proficiency in CRM tools.

Omega Healthcare Recruitment – Details

Omega Healthcare Recruitment Details
Company Websitewww.omegahms.com
CompanyOmega Healthcare Walk-In
RoleCustomer Retention – Voice / Blended
Qualification12th pass
LocationBangalore
Work Experience0 – 1 years
Salary1.25-3 Lpa
Omega Healthcare Recruitment
Omega Healthcare Recruitment

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Omega Healthcare Recruitment – Skill & Requirement

Job Role:Customer Retention – Voice / Blended
Qualifications:12th pass
Experience:0 – 1 years
Job Type:Full Time
Location:Bangalore
Skills / Requirements For Customer Retention – Voice / Blended :
Skills:

1. Ability to engage effectively with customers over calls and written channels, ensuring clear, empathetic, and persuasive communication.
2. Skill in identifying customer concerns and offering solutions that address their needs and improve satisfaction.
3. Deep understanding of the company’s products or services to address customer questions, provide value, and encourage retention.
4. Ability to listen carefully to customer feedback and adapt responses based on individual needs, fostering trust and rapport.

Requirements :

1. Strong verbal and written communication abilities to effectively handle customer interactions and resolve concerns.
2. Familiarity with customer relationship management (CRM) software to document and track customer interactions and retention efforts.
3. Ability to handle challenging customer situations with patience and offer tailored solutions to encourage continued engagement.

HOW TO APPLY FOR OMEGA HEALTHCARE WALK IN DRIVE ADDRESS DETAILS ?

FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleCustomer Retention – Voice / Blended
Experience0 – 1 years
Qualification12th pass
Date29 October – 7th November
Time9.30 AM – 4.30 PM
walk-in Address:Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017 , 080 4155 7333

About OMEGA HEALTHCARE company

Omega Healthcare is a leading provider of outsourced healthcare services, specializing in revenue cycle management, medical billing, coding, and data analytics for healthcare providers and payers. Founded in 2003, the company serves clients in the U.S. healthcare industry by streamlining administrative processes, improving compliance, and maximizing revenue efficiency. Omega Healthcare leverages technology and a highly skilled workforce to offer scalable solutions, enabling healthcare providers to focus on patient care. With a commitment to quality and innovation, Omega Healthcare plays a vital role in supporting the operational needs of hospitals, clinics, and insurance providers worldwide.

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Frequently Asked Question?

Who is Omega CEO?

Raynald Aeschlimann

Who is the owner of Omega Hospital?

Dr Ch Mohana Vamsy

What are blended process jobs?

Blended processes in BPO are typically operations in which multiple modes of communication are deployed to interact with customers.

What is the role of voice process job in customer service?

Responsible for acting as a liaison between customers and companies.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.