Rackspace Technology Careers, Work from Home for Financial Analyst/Customer Service Specialist Role .Chartered Accountant / High School Diploma Candidates can apply for the post.
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Rackspace Technology Careers, Work from Home – Overview
- Company – Rackspace Technology Work from Home
- Role – Financial Analyst/Customer Service Specialist
- Qualification – Chartered Accountant / High School Diploma
- Experience – 1-2years
- Location – Remote ( Work From Home)
- Salary – 3 Lpa – 5 lpa
ABOUT Rackspace Technology COMPANY
Rackspace Technology is a leading global technology solutions provider that specializes in cloud computing and managed services. With a history dating back to 1998, Rackspace has earned a reputation for helping businesses navigate the complexities of the digital landscape. The company offers a wide range of services, including cloud management, data analytics, cybersecurity, and application development, designed to support organizations in their digital transformation efforts. Rackspace Technology is known for its customer-centric approach, providing expert guidance and support to optimize cloud infrastructure and maximize the efficiency and security of IT environments. They enable businesses to focus on their core objectives while Rackspace takes care of the technological complexities.
Rackspace Technology Careers, Work from Home – Roles & Responsibilities For Financial Analyst
- Provide guidance to sales and support organizations with regards to the best commercial approach to a specific customer deal / renewal
- Owning full life cycle of small projects
- Build financial models for new product unit economics as well as custom client-specific commercials
- Work with US and APAC Finance teams to ensure a global pricing strategy is defined and implemented consistently throughout geographies
- Help drive profitability through the provision of quality management information and commercial advice
- Constantly improve pricing tools & processes and train sales and support organisations on these
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Rackspace Technology Careers, Work from Home – Roles & Responsibilities For Customer Service Specialist
- Answer incoming phone calls in an efficient and professional manner
- Act as a customer resource regarding products, company structure, and company operation in order to effectively direct incoming queries to the appropriate individuals
- Understand customer issues, identifies the urgency, scopes issue and prepares it for escalation, and triages to correct escalation team
- Assist approximately 60 customers daily in a ticketing system to create and update tickets with relation to the call
Rackspace Technology Careers, Work from Home – Skills Required
- Self-starter that takes ownership of issues and drives them toward a conclusion
- Able to succeed in a fast, high-growth and fairly unstructured work environment
- Ability to dig into details as well as analyse data from a high level view
- Advanced Excel skills
- Excellent written and verbal communication and it terpersonal/networking skills.
- Team player with an open and internal customer focused approach
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HOW TO APPLY FOR Rackspace Technology Careers, Work from Home ?
To apply for the Rackspace Technology Careers, Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Rackspace Technology company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Financial Analyst–(Remote )
Role – Customer Service Specialist –(Remote )
Rackspace Technology Careers, Work from Home – Frequently Asked Question?
What is the Rackspace Technology Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 5 lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.