Singapore Airlines off Campus Recruitment 2023 for Account Management Associate Role. Bachelor’s degree candidates can apply for the post.
Table of Contents
The complete details of this jobs are as follows :
- Company – Singapore Airlines
- Role – Account Management Associate
- Qualification – Bachelor’s degree
- Experience – 0-3 Years
- Location – Across India
- Salary – 3 LPA – 5 LPA
ABOUT COMPANY
Singapore Airlines (SIA) is the flag carrier airline of Singapore and one of the most renowned and respected airlines in the world. Established in 1947, Singapore Airlines has grown to become a global leader in the aviation industry, known for its exceptional service, operational excellence, and commitment to customer satisfaction.
Here are some key points about Singapore Airlines:
Network and Destinations: Singapore Airlines operates a comprehensive network of flights to destinations across six continents. It serves over 130 cities in more than 35 countries, offering both passenger and cargo services. The airline has a strong presence in the Asia-Pacific region and operates numerous long-haul flights to major cities worldwide.
Service and Hospitality: Singapore Airlines is highly regarded for its exceptional service and hospitality. It has consistently been recognized for providing a world-class travel experience. The airline’s cabin crew members undergo rigorous training to ensure they deliver personalized and attentive service to passengers.
Fleet: Singapore Airlines operates a modern fleet of wide-body aircraft, primarily from the Airbus A350 and Boeing 777 families. It is known for continuously investing in new aircraft and maintaining a young fleet, which enhances efficiency, comfort, and safety.
Cabin Classes: Singapore Airlines offers a range of cabin classes to cater to various passenger preferences and needs. These include Suites (available on selected aircraft), First Class, Business Class, Premium Economy Class, and Economy Class. Each class is designed to provide comfort, amenities, and entertainment options suited to the respective passenger segment.
Awards and Recognition: Singapore Airlines has received numerous accolades over the years. It has been consistently ranked among the world’s best airlines, recognized for its service quality, inflight entertainment, cabin design, and overall customer experience. The airline has won multiple “Airline of the Year” awards from prestigious organizations in the aviation industry.
Innovation and Technology: Singapore Airlines is known for its commitment to innovation and embracing technology. The airline continually seeks to enhance the passenger experience through advancements such as state-of-the-art inflight entertainment systems, onboard connectivity, and digital services.
Corporate Responsibility: Singapore Airlines places a strong emphasis on corporate responsibility and sustainability. It actively promotes environmental initiatives, adopts fuel-efficient practices, and supports various charitable and community projects.
Singapore Airlines has built a reputation for its commitment to excellence, attention to detail, and a passenger-centric approach. It has become synonymous with quality air travel, and its iconic Singapore Girl, an embodiment of grace and hospitality, has become a recognizable symbol of the airline.
What You Will Be Doing As An Account Management Associate
- Responsible for the revenue performance of corporate accounts assigned
- Understand corporate accounts’ travel policies and needs (key routes, travel class, price sensitivity)
- Prepare account plans and conduct regular reviews with corporate accounts and ensuring their commitment to the agreed targets
- Propose and execute interventions as needed to drive performance via sales levers (e.g. discount levels, overall net pricing, soft benefits, etc.)
- File sales reports and sales action plans in Sales Management Tool (SMT)
- Develop and maintain good relationship with corporate travel managers, procurement personnel and all key influencers within the corporate accounts including regular travelers and their travel arrangers
- Embark on initiatives to create brand affinity with corporate travelers and their travel arrangers
- Maintain good working relationships with travel management companies (TMCs)
- Organize corporate engagement events
- Participate in corporate RFPs and negotiate corporate agreements of existing and/or new corporate accounts
- Represent SIA in industry events, trade shows, fairs, etc.
- Meet, present and sign up new accounts based on leads and referrals from TMCs, Corporate Sales Support Desk, etc.
- Gather market intelligence on competitors’ activities in the corporate segment
- Any other duties as assigned
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Skills Required For Account Management Associate
- Customer Relationship Management: Account Management Associates need strong skills in building and maintaining customer relationships. This involves effective communication, active listening, understanding customer needs, and providing timely and valuable solutions to ensure customer satisfaction and retention.
- Sales and Negotiation: Account Management Associates often work on upselling, cross-selling, and contract renewals. They need strong sales and negotiation skills to identify opportunities, present product/service offerings, negotiate terms and pricing, and close deals. This includes effective persuasion, objection handling, and a proactive approach to driving revenue growth.
- Analytical and Problem-Solving Skills: Account Management Associates should possess analytical skills to analyze customer data, identify trends, and draw insights to make data-driven recommendations. They should be able to identify and solve customer problems or challenges, propose solutions, and collaborate with internal teams to address customer needs effectively.
- Communication and Presentation: Effective communication skills are vital for Account Management Associates. They should be able to communicate clearly, both verbally and in writing, with customers and internal stakeholders. They should also have strong presentation skills to deliver compelling and persuasive presentations to clients, showcasing the value and benefits of products or services.
- Organizational and Time Management: Account Management Associates handle multiple accounts and tasks simultaneously. Strong organizational and time management skills are crucial to prioritize tasks, manage deadlines, and ensure that customer needs are met promptly. They should have the ability to multitask, stay organized, and handle a high volume of client interactions efficiently.
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HOW TO APPLY FOR Singapore Airlines 2023 ?
To apply for the Singapore Airlines 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Singapore Airlines company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Account Management Associate Role – Across India
Singapore Airlines – Frequently Asked Question ?
What is the Singapore Airlines selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 5 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
