Walk-in Drive at 24 7 ai for Non Voice Customer Service Roles . 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at 24 7 ai -Overview
- Company – 24 7 ai Walk-in
- Role -Non Voice Customer Service
- Qualification – 12+
- Experience – 0 -3 years
- Location- Bangalore
- Salary –1.5-2.75 Lacs P.A.
ABOUT 24 7 ai COMPANY
24/7.ai is a global customer engagement solutions company that specializes in artificial intelligence (AI) and automation technologies. The company offers AI-powered chatbots, virtual assistants, and other customer service automation solutions to help businesses improve their customer support and engagement processes.
24/7.ai’s AI-driven platforms are designed to enhance customer experiences, reduce operational costs, and increase customer satisfaction. They serve a wide range of industries, including retail, banking, telecommunications, and more.
By leveraging AI and automation, 24/7.ai aims to provide businesses with scalable and efficient customer support solutions that enable them to better serve their customers, streamline operations, and stay competitive in a rapidly evolving digital landscape. Please note that the company’s offerings and services may have evolved since my last knowledge update in September 2021, so it’s advisable to visit their official website or refer to recent sources for the most up-to-date information.
Walk-in Drive at 24 7 ai – Non Voice Customer Service Responsibilities
- Responding to customer inquiries and issues via email.
- Ensuring timely responses to maintain customer satisfaction.
- Providing detailed and clear information to address customer concerns.
- Engaging in real-time chat conversations with customers.
- Assisting customers with product information, troubleshooting, or other queries.
- Monitoring and responding to customer inquiries on social media platforms.
- Multi-tasking to handle multiple chat sessions simultaneously.
- Managing the brand’s online presence by addressing customer comments and concerns.
- Developing a deep understanding of the products or services offered by the company.
- Providing public responses that reflect positively on the company.
- Offering accurate and comprehensive information to assist customers.
- Identifying and resolving customer issues and complaints.
- Collaborating with other departments to resolve complex problems.
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Walk-in Drive at 24 7 ai -Skills Required
- Clear and concise writing skills.
- Ability to convey complex information in a straightforward manner.
- Proper grammar, spelling, and punctuation.
- Understanding and acknowledging the customer’s feelings.
- Remaining calm and patient in dealing with challenging situations.
- Analytical skills to understand customer issues and provide effective solutions.
- In-depth knowledge of the company’s products or services.
- Keeping up-to-date with changes and updates to provide accurate information.
- Ability to troubleshoot and guide customers through problem resolution.
- Putting the customer’s needs first.
- Anticipating and understanding customer expectations.
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HOW TO APPLY FOR THE Walk-in Drive at 24 7 ai ?
To apply for the Walk-in Drive at 24 7 ai Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role : | Non Voice Customer Service |
Experience | 0 -3 years |
Contact : | Md Habibulla ( 8147752899 ) |
Date : | 23 December – 1st January |
Time : | 11.30 AM – 3.30 PM |
Address : | Prestige Tech Platina, 2, Marathahalli – Sarjapur Outer Ring Rd, Sarjapur, Bengaluru, Karnataka 560087 |
Walk-in Drive at 24 7 ai – Frequently Asked Question?
What is the 24 7 ai walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3.5-4 Lacs P.A for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information