Steps To Apply for Wipro Recruitment 2024 Drive for Freshers · First of all, candidates must visit Wipro official website, i.e., Wipro.com. · On the home page, …
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Wipro Recruitment 2024 Drive for Freshers – Overview
- Company – Wipro
- Role – Executive/ Senior Executive/Process Asscociate
- Qualification – Any Graduate
- Experience – 0-3 YEARS
- Location – Pune/Kolkata
- Salary – 3 LPA – 4 LPA
ABOUT Wipro COMPANY
Wipro Limited is a global information technology, consulting, and business process services company headquartered in Bangalore, India. Founded in 1945, Wipro has grown to become one of the largest IT companies in the world. The company offers a wide range of services, including software development, infrastructure management, business process outsourcing, and consulting services across various industries. Known for its commitment to innovation, Wipro is at the forefront of technological advancements, providing solutions to clients worldwide. With a diverse workforce and a presence in multiple countries, Wipro plays a key role in driving digital transformation and assisting businesses in navigating the complexities of the modern business landscape.
Wipro Recruitment 2024 Drive for Freshers – Roles & Responsibilities For Executive/ Senior Executive
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Resolve client queries as per the SLA’s defined in the contract
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Maintain and update self-help documents for customers to speed up resolution time
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
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Wipro Recruitment 2024 Drive for Freshers – Skills Required For Executive/ Senior Executive
- Decision-making and problem-solving skills.
- Ability to lead and motivate a team.
- Clear and effective verbal and written communication.
- Strong organizational and time management skills.
- Ability to communicate with team members, superiors, and clients.
- Ability to prioritize tasks and manage multiple responsibilities.
- Critical thinking and analytical skills to evaluate processes and identify areas for improvement.
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HOW TO APPLY FOR Wipro Recruitment 2024 Drive for Freshers ?
To apply for the Wipro Recruitment 2024 Drive for Freshers – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Analyst Role – Pune
Associate Role -Kolkata
Wipro Recruitment 2024 Drive for Freshers – Frequently Asked Question?
What is the Wipro selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
Why Wipro is so popular?
The pride of developing cutting-edge solutions, the privilege of learning from talented professionals, and the flexibility to work from home make Wipro a desirable workplace.
What is the highest salary in Wipro?
The highest-paying job at Wipro is a General Manager with a salary of ₹61,09,503 per year. The lowest-paying job at Wipro is a Risk Analyst with a salary of ₹1,75,000 per year.
Is Wipro a good company?
Wipro is overall good company. In general you find good colleague whom you can spend good time. Some may find low hike if you compare with product based company. Was this review helpful?
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
