5Paisa Capital Walk-in is hiring Customer Care Executive Role. Any Graduate Candidates Can Apply For This Post.
Table of Contents
Complete details are given below:-
- Company – 5Paisa Capital walk in
- Roles – Customer Care Executive
- Qualification –Any Graduate
- Location – Thane
- Work Experience – 0-3years
- Salary -1 LPA – 3 LPA
ABOUT THE COMPANY
5Paisa Capital is a prominent financial services company based in India. It operates as a discount broker, offering online trading and investment services to retail investors. The company provides a comprehensive platform for trading in equities, derivatives, commodities, currencies, and mutual funds. With a focus on leveraging technology, 5Paisa Capital offers a user-friendly mobile and web-based trading platform that enables investors to execute trades seamlessly. The company also provides research and advisory services, educational resources, and analytical tools to empower investors with the necessary information and insights to make informed investment decisions. 5Paisa Capital aims to provide cost-effective and convenient trading solutions, making investing accessible to a wide range of individuals.
What you will be doing as Customer Care Executive?
- Responding to Customer Inquiries: You will handle incoming customer calls, emails, or chats and provide prompt and accurate responses to their queries regarding products, services, policies, or other related matters.
- Providing Product/Service Information: You will have a thorough understanding of the company’s offerings and be able to effectively communicate product/service features, benefits, pricing, and any relevant information to customers.
- Resolving Customer Issues: When customers encounter problems or complaints, you will work to resolve them promptly and satisfactorily. This may involve troubleshooting technical issues, coordinating with other departments, or escalating the matter if necessary.
- Assisting with Account Management: You will assist customers with account-related tasks such as opening new accounts, updating personal information, or assisting with online transactions.
- Offering Technical Support: If the company provides technical products or services, you may need to offer technical assistance to customers, guiding them through troubleshooting steps or coordinating with technical teams for resolution.
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Skills Required For Customer Care Executive
- Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. You should be able to convey information clearly, actively listen to customers, and express empathy and understanding.
- Empathy and Patience: Demonstrating empathy towards customers and maintaining a calm and patient demeanor is crucial, especially when dealing with frustrated or upset individuals. Being able to understand and address their concerns with empathy helps build trust and rapport.
- Problem-Solving Abilities: As a Customer Care Executive, you will encounter various customer issues and complaints. Strong problem-solving skills are necessary to analyze problems, identify solutions, and resolve issues in a timely and efficient manner.
- Product/Service Knowledge: Having a thorough understanding of the company’s products or services is vital. This knowledge enables you to provide accurate information, answer inquiries, and guide customers effectively. Continuous learning and staying updated on product/service offerings is important.
- Multitasking and Time Management: Customer care roles often involve managing multiple customer inquiries simultaneously. Being able to multitask, prioritize tasks, and manage time effectively is crucial for providing prompt and efficient service.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the 5Paisa Capital (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR THANE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 3 years |
| Contact no. | Devika Jagtap ( 8976794506 ) |
| Date | 19th June – 28 June |
| Time | 10.00 AM – 5.00 PM |
| walk-in Address: | IIFL House, 5paisa Capital, 1st floor, Sun Infotech Park, Road No. 16V, Plot No. B-23, MIDC, Wagle Estate Road, Industrial Area, Thane, Maharashtra – 400604 |
5Paisa Capital (walk-in) – Frequently Asked Question?
What is 5Paisa Capital Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at 5Paisa Capital for freshers?
The average of 1 LPA – 3 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
