Paytm is hiring Multiple Roles. Any Graduate candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Paytm
- Roles – Operation executive – Associate,Key Account Manager,Collection Advisor – Associate -Linguistic,Collections – Junior Manager
- Qualification – Any Graduate
- Work Experience –0-3
- Salary –4 LPA – 6 LPA
- Location – Noida/jaipur/Mumbai/Kolkata/Delhi
ABOUT THE COMPANY
Paytm is an Indian e-commerce payment system and financial technology company. It offers a wide range of services and products that encompass mobile payments, digital wallets, e-commerce, banking, and financial services. Paytm was initially launched as a mobile recharge and bill payment platform but has since expanded to become one of India’s leading digital payment providers. Here are some key aspects of Paytm:
Mobile Payments: Paytm allows users to make payments using their mobile phones. It offers a digital wallet that can be loaded with funds from bank accounts or credit/debit cards, enabling users to make payments for various goods and services directly from their Paytm wallet.
Digital Wallet: Paytm’s digital wallet allows users to store money digitally and make seamless payments online and offline. It can be used for mobile recharges, bill payments, ticket bookings, online shopping, and transactions at various merchants and service providers.
Online Marketplace: Paytm operates an online marketplace where users can buy a wide range of products, including electronics, fashion, home goods, groceries, and more. It provides a platform for sellers to showcase and sell their products to millions of Paytm users.
Bill Payments and Recharges: Paytm enables users to pay their utility bills, such as electricity, water, gas, and broadband, directly through its platform. It also facilitates mobile recharges for prepaid mobile phones and DTH (Direct-to-Home) services.
Financial Services: Paytm has expanded its offerings to include various financial services. It provides services like money transfers, savings accounts, fixed deposits, insurance, loans, and wealth management options. Paytm Payments Bank, a subsidiary of Paytm, offers banking services such as savings accounts and debit cards.
QR Code Payments: Paytm’s QR code technology allows users to make payments by scanning QR codes displayed at physical stores, restaurants, and other merchant outlets. This provides a convenient and contactless payment method for both customers and businesses.
What You Will Be Doing As Operation executive – Associate
- Process Management: You would be responsible for managing and improving operational processes to ensure efficiency and effectiveness. This includes analyzing existing processes, identifying areas for improvement, and implementing process enhancements or re-engineering initiatives.
- Data Analysis and Reporting: You would collect and analyze operational data to identify trends, patterns, and areas of improvement. This involves generating reports, creating dashboards, and presenting insights to management for informed decision-making.
- Performance Monitoring: You would monitor and track key performance indicators (KPIs) to assess operational performance and ensure targets are met. This may involve implementing performance measurement frameworks, conducting regular audits, and identifying areas of non-compliance or inefficiency.
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What You Will Be Doing As Key Account Manager
- Relationship Management: Building and maintaining strong relationships with key clients is at the core of a Key Account Manager’s role. You would be the primary point of contact for these accounts, understanding their needs, addressing concerns, and providing excellent customer service. Developing trust and fostering long-term partnerships is essential.
- Account Planning and Strategy: You would be responsible for developing account plans and strategies for your key accounts. This includes analyzing client business objectives, identifying growth opportunities, and aligning the organization’s products or services to meet client needs. You would also set clear goals and objectives for the accounts and develop strategies to achieve them.
- Sales and Revenue Growth: Driving sales and revenue growth from your key accounts is a critical aspect of the role. This involves identifying upselling and cross-selling opportunities, presenting new product or service offerings, negotiating contracts and pricing, and ensuring customer retention and satisfaction. You would work closely with the sales team to achieve revenue targets.
- Account Development and Expansion: As a Key Account Manager, you would focus on expanding the scope and reach of your key accounts. This may involve identifying new business opportunities within the account, conducting market research, and introducing additional products or services that align with the client’s needs and objectives.
- Communication and Collaboration: You would act as a liaison between the key accounts and internal teams within your organization. This includes coordinating with sales, marketing, operations, and customer support teams to ensure seamless delivery of products or services, address customer inquiries, and resolve any issues that may arise.
What You Will Be Doing As Collections – Junior Manager
- Collections Strategy and Planning: You would be responsible for developing and implementing collections strategies and plans to optimize the recovery of overdue payments. This includes setting goals, defining collection targets, and creating action plans to improve collection efficiency.
- Team Management: As a Junior Manager, you may oversee a team of collection agents or analysts. Your role would involve supervising the team’s activities, providing guidance and support, assigning tasks, and monitoring performance to ensure targets are met.
- Debt Recovery: You would be responsible for managing the recovery of outstanding debts or overdue payments from customers or clients. This involves contacting customers via phone calls, emails, or written correspondence to negotiate payment arrangements, resolve payment disputes, and track progress.
- Payment Monitoring and Follow-up: You would monitor payment schedules and follow up with customers to ensure timely payments. This may involve sending reminders, tracking payment plans, and escalating cases as necessary.
- Customer Communication: You would handle customer inquiries and concerns related to overdue payments. This includes providing customer support, addressing payment-related issues, and maintaining positive customer relationships while ensuring adherence to collection policies and procedures.
Skills Required for the job
- Strong Communication: Effective communication skills are crucial for a Collections – Junior Manager. You need to communicate clearly and confidently with customers, team members, and stakeholders to negotiate payment arrangements, resolve disputes, and provide updates on collection activities.
- Negotiation and Persuasion: As a Collections – Junior Manager, you would frequently engage in negotiations with customers to secure payments. Strong negotiation and persuasion skills are essential to reach mutually agreeable solutions and encourage prompt payment.
- Analytical and Problem-Solving: You should possess strong analytical skills to analyze data, identify trends, and develop strategies to improve collection processes. The ability to think critically and solve problems efficiently helps in resolving complex payment issues and addressing challenges in the collections process.
- Team Management: If you are responsible for leading a team of collection agents or analysts, strong team management skills are important. This includes the ability to motivate and guide team members, delegate tasks effectively, monitor performance, and provide constructive feedback to drive results.
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HOW TO APPLY FOR Paytm 2023 ?
To apply for the Paytm 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Paytm company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Operation executive – Associate-noida location
Key Account Manager – Jaipur Location
Collection Advisor – Associate -Linguistic – Kannada-Mumbai Location
Key Account Manager-Kolkata Location
Collections – Junior Manager-Delhi Location
Paytm – Frequently Asked Question?
What is the Paytm selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 LPA – 6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.