Velsera is offering work-from-home opportunities for Customer Support Engineer positions. This role involves providing technical assistance to customers, troubleshooting issues, and ensuring high-quality support for Velsera’s products and services. Candidates should have a strong technical background, excellent communication skills, and a passion for customer service.
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Jobs at Velsera – Details
Jobs at Velsera Details : | |
Company Website | www.velsera.com |
Company | Velsera |
Roles | Customer Support Engineer |
Qualification | Bachelor’s degree |
Location | Remote |
Work Experience | 0-3 years |
Salary | 3-4 Lpa |
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Jobs at Velsera SkillS & Requirement
Job Role | Customer Support Engineer | ||||
Qualifications: | Bachelor’s degree | ||||
Experience: | 0-3 years | ||||
Job Type: | Full Time | ||||
Location: | Remote | ||||
Skills/Requirements: | |||||
Skills For Customer Support Engineer : 1. Strong understanding of the technical products or services being supported, along with troubleshooting skills to resolve complex issues efficiently. 2. Excellent verbal and written communication abilities to explain technical concepts clearly to customers and provide effective solutions. 3. Analytical thinking and creativity to diagnose issues and develop solutions promptly, ensuring customer satisfaction. 4. A strong focus on providing high-quality customer service, with the ability to empathize with customers and address their concerns effectively. Requirements For Customer Support Engineer : 1. Proficiency in relevant software, hardware, or technical products, along with familiarity with troubleshooting tools and techniques. 2. Strong verbal and written communication skills are essential for interacting with customers and explaining technical issues clearly. 3. Demonstrated ability to analyze complex problems, develop solutions, and manage customer expectations effectively. |
Jobs at Velsera : (Customer Support Engineer) Apply Link
HOW TO APPLY ?
To apply for the Velsera – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Velsera company :
Velsera is a technology-driven healthcare company focused on advancing precision medicine through innovative genomic solutions. The company provides a range of services, including genomic testing and analysis, to support healthcare providers and researchers in delivering personalized treatment options. Velsera’s mission is to leverage advanced data analytics and artificial intelligence to enhance the understanding of genetic information and its implications for patient care. With a commitment to improving health outcomes, Velsera collaborates with various stakeholders in the healthcare ecosystem to drive research and innovation in genomics and biotechnology.
faq ?
What does Velsera do?
Velsera connects healthcare and life sciences to reveal the true promise of precision medicine.
Who is the CEO of Velsera?
Jamie Littlejohns
What is a customer support engineer?
Customer support engineers are the problem-solvers in the technical world.
Is customer support a IT job?
An IT support specialist is one customer service role that is expected to grow.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.