Career Opportunity: Infoedge Hiring Customer Service Professionals-2023
Career Opportunity: Infoedge Hiring Customer Service Professionals.Any Graduate candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Infoedge
- Role – Customer Service
- Qualification – Any Graduate
- Experience – 0-1
- Location –Noida
- Salary –1.5 – 2 LPA
ABOUT COMPANY
Infoedge is an Indian multinational company that operates multiple online platforms and provides a range of services in various domains. Here are some key details about Infoedge:
Naukri.com: Infoedge’s flagship product is Naukri.com, one of India’s leading online job portals. Naukri.com connects job seekers with employers and provides a platform for job search, recruitment, and career development.
Other Online Platforms: Infoedge operates several other online platforms catering to different sectors. Some notable platforms include 99acres.com (real estate portal), Jeevansathi.com (matrimonial portal), Shiksha.com (education portal), and Zomato (online food delivery platform).
Diversified Services: In addition to its online platforms, Infoedge offers various services to meet the needs of businesses and individuals. These services include recruitment solutions, resume writing services, background verification, executive search, and advertising solutions.
What You Will Be Doing As Customer Service
- Customer Inquiries: Responding to customer inquiries promptly and professionally via various communication channels such as phone, email, or live chat. You will address customer queries related to the company’s products or services, provide information, and offer solutions to their problems or concerns.
- Issue Resolution: Working towards resolving customer issues and complaints effectively and efficiently. This may involve troubleshooting technical problems, investigating account-related issues, coordinating with other teams or departments, and ensuring satisfactory resolution within established service level agreements.
- Product Knowledge: Developing a comprehensive understanding of Infoedge’s products and services. This includes staying updated with new features, updates, and policies to provide accurate information to customers and guide them in utilizing the company’s offerings effectively.
- Order Processing: Assisting customers with placing orders, managing subscriptions, or making changes to their accounts. This involves accurately processing customer requests, ensuring order accuracy, and providing guidance on payment methods, pricing, or any other relevant information.
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Skills Required for Customer Service
- Excellent Communication: Strong verbal and written communication skills are vital in customer service. You should be able to convey information clearly, actively listen to customers, and respond in a professional and friendly manner. Effective communication helps build rapport, resolve issues, and ensure a positive customer experience.
- Empathy and Patience: Having empathy allows you to understand and relate to customers’ emotions and concerns. Patience is crucial when dealing with challenging situations or customers who may be frustrated or upset. Being able to remain calm and composed while providing support is essential for effective customer service.
- Problem-Solving: The ability to identify and analyze problems, and then find suitable solutions, is important in customer service. You should be able to think critically, evaluate options, and provide timely and effective resolutions to customer issues. Being resourceful and adaptable in finding solutions is valuable.
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HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the Infoedge (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Service |
| Experience | 0-1 |
| Contact no. | Pooja Tiwari |
| Date | 5th June – 7th June |
| Time | 10.00 AM – 4.00 PM |
| walk-in Address: | Express Trade Tower, Noida Sector 132, B block 3rd floor |
Infoedge – Frequently Asked Question?
What is the Infoedge selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.5 – 2 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.