AXA Mega Walkin Drive For Voice Process Role. BSc/BEd/BDS/BCom/BA/BBA/BMS/BCA candidates can apply for the post.
Table of Contents
AXA Mega Walkin Drive – Overview
- Company – AXA
- Roles – Voice Process
- Qualification – BSc/BEd/BDS/BCom/BA/BBA/BMS/BCA
- Location – Pune
- Work Experience – 0-1 Years
- Salary – 3.3 LPA
ABOUT THE COMPANY
AXA is a global insurance and financial services company headquartered in France. Established in 1817, AXA has grown to become one of the world’s largest insurance providers. The company operates in various sectors, including property and casualty insurance, life insurance, health insurance, asset management, and investment services. AXA serves millions of customers across the globe, offering a wide range of insurance products and financial solutions to individuals, businesses, and institutions. With a strong focus on customer-centricity and innovation, AXA strives to provide comprehensive coverage, risk management, and financial protection to its clients. The company’s expertise in data analytics and digital technologies enables it to deliver personalized services and engage with customers through various channels. AXA’s commitment to sustainability and social responsibility is reflected in its initiatives promoting environmental stewardship, social welfare, and ethical business practices. As a trusted and reputable brand, AXA continues to play a significant role in the insurance and financial services industry, helping individuals and businesses mitigate risks and secure their financial futures.
AXA Mega Walkin Drive – Roles & Responsibilities for Voice Process
- Handle incoming and outgoing customer calls, providing prompt and accurate responses to inquiries or concerns.
- Maintain high-quality customer service by actively listening, understanding customer needs, and resolving issues effectively.
- Document customer interactions and update relevant systems or databases with accurate and complete information.
- Follow standard operating procedures and guidelines to ensure compliance with company policies and regulations.
- Upsell or cross-sell products or services based on customer needs and company offerings.
- Escalate complex issues or complaints to the appropriate department or supervisor for resolution.
- Continuously develop product knowledge and stay updated on company policies and procedures to provide accurate and up-to-date information to customers.
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AXA Mega Walkin Drive – Skills Required for Voice Process
- Excellent verbal communication skills and fluency in the language(s) required for the voice process.
- Active listening skills to understand customer inquiries and concerns accurately.
- Strong customer service orientation with the ability to provide empathetic and personalized assistance.
- Effective problem-solving skills to address customer issues and find appropriate solutions.
- Ability to multitask and navigate through computer systems or databases while engaging with customers on calls.
- Good time management skills to handle calls efficiently and meet productivity targets.
- Adaptability and resilience to work in a fast-paced and dynamic customer service environment.
HOW TO APPLY FOR AXA Mega Walkin Drive ?
To apply for the AXA Mega Walkin Drive Interview Candidate need to walk in to the Venue that is given below.
FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Voice Process |
Experience | 0-1 Years |
Date | 18th July |
Time | 9.30 AM – 2.00 PM |
walk-in Address: | AXA Business Services Pvt Ltd, Suzlon – One Earth, Aqua Lounge, 2nd Floor reception, Hadapsar, Landmark – Next to Kalyan Jewelers, Pune – 411028. |
AXA Mega Walkin Drive – Frequently Asked Question?
What is AXA Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at AXA for freshers?
The average of 3.3 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.