Cognizant is looking to Hire freshers at Service Desk position in India. It’s a great place to start off in IT or to begin a career in Technical IT Services or IT Support. This position will involve working as a Tech Support to help employees with IT, hardware and software issues. It’s also important that you be able to troubleshoot the Service Desk Infrastructure, and solve issues related to Systems, Networks, or Applications and keep the IT Services working at peak performance. You will be answering support calls, emails and chats and will be undertaking request/incident resolution tasks providing support with a focus on quality and timeliness. Starting your career in Cognizant has a lot to offer with the exposure to enterprise IT, and the fundamentals of IT Support in an international working environment.
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Cognizant Off Campus Hiring -Overview
| Cognizant Fresher Hiring Details : | |
| Company | Cognizant |
| Roles | Service Desk & Trainee |
| Qualification | UG degree (Bcom ,BCA, BSc, BA, BBA, B.Voc, BMS, etc.) |
| Location | Pan India |
| Work Experience | Freshers/Experience |
Responsibilities
- Be the first point of contact for the end users with IT problems through the Service Desk.
- Accurately and promptly Submit, Update and Close Service Desk Tickets as per SLA.
- Hardware/Software problems that if fixed, will improve the work flow.
- Collaborate with IT teams to elevate and troubleshoot advanced problems.
Eligibility Criteria
- All stream of UG (BCom, BCA, BSc, BA, B.Voc,BMS etc.
- Ineligible routines- Students who are enrolled in full–time Postgraduate programs.
- You should NOT have failed more than 49.9% (no exception) in any of these stages at the level of X, XII, your Diploma and/or you.
- Only those candidates whose name is not on hold file should have at least 50% aggregate in degree and no backlog during the joining period.
- Online re-evaluation applications had to be made and subsequently, the application was to be validated with the first published result.
- CGPA to %: A conversion will be done according to the University norms from which candidate has passed his/her Graduation.
- Note: Students with backlogs (FAIL) will NOT be 1ST eligible.
Apply Links for Cognizant Fresher Hiring for Service Desk
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About Cognizant Company
Cognizant is a leading global professional services company, transforming clients business, operating and technology models. Founded in 1994, it has a track record of working with healthcare, banking, retail among other industries. Cognizant creates software, organizes data and provides intelligent technology solutions that improve efficiency for businesses. It is well structured with global and regional offices including many in India and provides excellent career opportunities for both fresher and experienced professionals.
Frequently Asked Questions (FAQs) – Cognizant Off Campus Hiring
Is Cognizant hiring freshers for the Service Desk role?
Yes, Cognizant is hiring freshers for the Service Desk role. Eligible candidates from the 2025 and 2026 graduating batches can check the official job notification.
Which batches are eligible for Cognizant Service Desk hiring?
Candidates graduating in 2025 and 2026 are eligible to apply, subject to the requirements mentioned in the job notification.
What is the job role offered by Cognizant?
The position is for a Service Desk role, which generally involves providing technical support and resolving customer or employee IT-related queries.
