Flipkart Hiring 1 to 5 Years Exp | Manager – CX Training & Lead Jobs Available

Flipkart Hiring: Flipkart is looking for Manager – CX Training & Lead candidates in Bhubaneshwar & Bangalore. The position is accessible to individuals with 1-5 years of experience and qualifications such as Graduate & MBA. The projected annual compensation for this position ranges between 3 – 5 LPA.

Flipkart Hiring 1 to 5 Years Exp – Details

Vacancy at Flipkart Details:
Company Websitewww.flipkart.com
CompanyFlipkart
RolesManager – CX Training & Lead
QualificationGraduate & MBA
LocationBhubaneshwar & Bangalore
Work Experience1-5 years
Salary3 – 5 LPA
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Flipkart Hiring
Vacancy at Flipkart

Skill & Requirement for Flipkart Hiring 1 to 5 Years Exp

Job RoleManager – CX Training
Qualifications:Graduate
Experience:2 to 5 Years
Job Type:Full Time
Location:Bhubaneshwar
Skills/Requirements:
Requirements For Manager – CX Training:

1. Drive the main objective of Customer Experience enhancement at partner location
2. Govern and monitor all training process
3. Create Training plan based on forecasted operational numbers
4. Trainer and Training process audits
5. Responsible for quality at source – hiring, New Hire Training output on an ongoing basis
6. Overlook the consultant life cycle at partner location – Hiring, Id creation, Training and on floor performance
7. Work closely with Ops / WFM / Quality peers in meeting business goals

Skills For Manager – CX Training:

1. Total Training experience – minimum 3-5
2. Graduate with minimum 1.5 to 2 years of experience as an AM training.
3. Certified for Train the Trainer & Facilitation skills.
4. Has managed a team of at least 2 to 5 trainers for multiple functions / processes
5. Understands operational metrics as an input to training strategy
6. Excellent written and verbal communication skills required
7. Proficient in computer skills, MS Words, Power point, Excel, Email, Google doc & drive.
To Check & Apply for Flipkart Important Link (Bhubaneshwar Location)
Apply now

Vacancy at Flipkart – Skill & Requirement

Job RoleLead
Qualifications:MBA
Experience:1 to 3 Years
Job Type:Full Time
Location:Bangalore
Skills/Requirements:
Requirements For Lead:

1. Supporting business units in closing HC requirements with partner POC as per the required skills set.
2. Managing HC & resolving the grievances raised by employees with partner POC.
3. Ensuring closure of mandatory training & compliance for the employees as per Flipkart Policy & Procedures.
4. Ensuring timely updation in system (ID creation/ deletion) on employee onboarding/exiting through partner POC.
5. Deriving performance appraisal activity end to end with Biz fin approval closure.
6. Maintaining proper data for HC, attendance & leaves and accordingly ensuring payroll closure.
7. Ensuring timely validation & billing closure for partners on billing inputs.

Skills For Lead:

1. Bachelors degree in Human Resources or related (essential).
2. 1 year of experience as an HR Coordinator (essential).
3. Should have excellent relationship management, analytical and communication skills.
4. Excellent written & verbal communication skills.
5. Hands on experience in email, MS Office and related business and communication tools.
6. Prior experience in managing or handling temp staff operations & billing would be preferable
To Check & Apply for Flipkart Important Link (Bangalore Location)
Apply now

HOW TO APPLY ?

To apply for the Flipkart – interested candidates must follow the procedure outlined below:

  • Click on the “Apply here” button provided below. You will be redirected to company official career page.
  • Click on “Apply Online”.
  • If you have not registered before, create an account.
  • After registration, login and fill in the application form with all the necessary details.
  • Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  • Provide accurate information in your application.
  • Verify that all the details entered are correct.
  • Submit the application process after verification.

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About Flipkart company :

At Flipkart, we promise to maximize what you care about the most. You’ll get an opportunity to leave a mark and create your own legacy, you’ll have freedom to experiment, learn and grow, you’ll get to work with the best in our inclusive teams and experience our culture of care to ensure that you can focus on doing your best work.

Jobs in Flipkart – Frequently Asked Question?

What is CX training?

CX training teaches staff how to solve customer problems, communicate with them, and escalate concerns. It also improves the back-end functionality.

How to choose effective CX training programs?

Look for training programs led by industry professionals with a proven track record in customer experience. To demonstrate genuine CX commitment, ensure that management sets an example.

What is the role of team leader in Flipkart?

Lead a team of delivery executives to ensure that high-quality shipment deliveries/pickups meet operational criteria. Supervise cargo sorting and allocation.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.