IDBI Intech WALK IN Drive For Phone Banking Process role. Any Graduate candidate can apply for the post,
Table of Contents
IDBI Intech WALK IN Drive – Overview
- Company – IDBI Intech WALK IN
- Roles – Phone Banking Process
- Qualification – Any Graduate
- Location – Mumbai
- Work Experience – 0 – 1 years
- Salary – 2 Lacs P.A.
ABOUT IDBI Intech COMPANY
IDBI Intech is an IT and technology services company based in India. A subsidiary of IDBI Bank, IDBI Intech provides a range of innovative technology solutions and services to the banking and financial services industry. Specializing in digital transformation, automation, and IT consulting, IDBI Intech leverages cutting-edge technologies to enhance operational efficiency, customer experience, and overall business performance for its clients. The company plays a vital role in supporting financial institutions in their journey towards modernization and staying competitive in the rapidly evolving digital landscape. For the latest and most accurate information about IDBI Intech, it is advisable to check the company’s official website or contact them directly.
IDBI Intech WALK IN Drive – Roles & Responsibilities For Phone Banking Process
- Customer Assistance: Providing prompt and professional assistance to customers over the phone. Phone banking representatives handle customer inquiries, resolve issues, and offer information about various banking products and services.
- Account Management: Managing customer accounts by processing transactions, updating account information, and addressing account-related queries. Phone banking staff ensures accuracy in handling financial transactions and maintaining the security of customer accounts.
- Product and Service Promotion: Promoting and cross-selling banking products and services to customers. Phone banking representatives may provide information on new products, upgrades, or promotions, and encourage customers to explore additional offerings.
- Problem Resolution: Identifying and resolving customer problems or concerns. Phone banking staff troubleshoot issues related to transactions, account access, or any other inquiries, working to ensure customer satisfaction and retention.
- Compliance: Adhering to regulatory guidelines and internal policies. Phone banking representatives are responsible for ensuring that all interactions and transactions comply with industry regulations and the bank’s standards, safeguarding customer data and maintaining confidentiality.
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IDBI Intech WALK IN Drive – Skills Required
- Communication Skills: Excellent verbal communication skills are essential for effectively interacting with customers over the phone. Clear communication helps in understanding customer needs and providing accurate information.
- Customer Service Orientation: A strong customer service orientation is crucial for addressing customer inquiries, resolving issues, and ensuring a positive overall experience. Phone banking staff should be focused on meeting customer needs and building customer satisfaction.
- Financial Knowledge: A basic understanding of banking products, services, and financial transactions is important. Phone banking representatives need to provide accurate information and guidance to customers regarding their accounts and banking activities.
- Problem-Solving: Strong problem-solving skills are necessary to identify and resolve customer issues efficiently. Phone banking staff should be able to analyze problems, make informed decisions, and take appropriate actions to address customer concerns.
- Multitasking: Phone banking representatives often need to handle multiple tasks simultaneously, such as processing transactions, accessing customer information, and addressing inquiries. The ability to multitask helps in managing various aspects of customer interactions seamlessly.
HOW TO APPLY FOR IDBI Intech WALK IN Drive?
To apply for the IDBI Intech WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR Mumbai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Phone Banking Process |
| Experience | 0 – 1 years |
| Contact no. | Shruti Ashok Padwal |
| Date | 22nd January – 26 January |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | IDBI Intech Ltd, IDBI Bldg, Plot No. 39-41, Sector 11, CBD Belapur, Navi Mumbai 400614 |
IDBI Intech WALK IN Drive – Frequently Asked Question?
What is IDBI Intech WALK IN Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 2 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.
Who is the CEO of IDBI Intech?
Surajit Roy – MD & CEO – IDBI INTECH LTD
What is the full form of IDBI Intech Ltd?
Integrating Disruptive Technologies
Is phone banking officer a good job?
A career in phone banking can be rewarding and fulfilling for candidates with excellent communication and sales skills.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
