Steps To Apply for KocharTech Recruitment 2024 · First of all, candidates must visit KocharTech official website, i.e., www.kochartech.com.
Table of Contents
KocharTech Recruitment 2024 – Overview
- Company website – www.kochartech.com
- Company – KocharTech
- Role – CUSTOMER SUPPORT EXECUTIVE
- Qualification – Any Graduate
- Experience – 0-2 years
- Location – Kolkata/ Gurgaon/ Amritsar/ Vadodara
- Salary – 3 lpa – 4 lpa
ABOUT KocharTech COMPANY
KocharTech is a technology company specializing in digital customer experience solutions. They offer a range of services including customer support, technical support, and customer engagement solutions. KocharTech is known for its innovative approach to customer service, leveraging technology to enhance customer interactions and improve overall satisfaction. Their services are used by a variety of industries, including telecommunications, retail, and healthcare, to streamline customer service processes and deliver exceptional experiences.
KocharTech Recruitment 2024 – Roles & Responsibilities For CUSTOMER SUPPORT EXECUTIVE
- Take full ownership of customer interactions and deliver exceptional customer experiences via chat, email, or call.
- Provide accurate, valid, and comprehensive information using appropriate methods and tools.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Collaborate with team members and customer service teams to ensure a superior customer experience.
- Adhere to the company’s communication procedures, policies, and guidelines consistently.
- Achieve outstanding results as measured by customer satisfaction, effectiveness, efficiency, and quality.
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KocharTech Recruitment 2024 – Skills Required For CUSTOMER SUPPORT EXECUTIVE
- Strong communication skills, both verbal and written.
- Empathy and the ability to handle difficult situations with patience.
- Excellent problem-solving abilities.
- Attention to detail and accuracy in data entry.
- Ability to work in a team and collaborate effectively.
- Good time management and multitasking skills.
- Knowledge of customer service principles and practices.
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HOW TO APPLY FOR KocharTech Recruitment 2024 ?
To apply for the KocharTech Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
CUSTOMER SUPPORT EXECUTIVE Role – Kolkata
CUSTOMER SUPPORT EXECUTIVE Role – Gurgaon
CUSTOMER SUPPORT EXECUTIVE Role – Amritsar
CUSTOMER SUPPORT EXECUTIVE Role – Vadodara
KocharTech Recruitment 2024 – Frequently Asked Question?
What is the KocharTech selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
What is the work of customer support executive?
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
Is customer service executive a good career?
Ultimately, a career as a customer support executive offers a dynamic and people-oriented path where individuals can contribute to the success of an organization, develop valuable skills, and make a difference in the lives of customers.
What are the 7 qualities of good customer service?
21 key customer service skills
- Problem solving skills. Customers do not always self-diagnose their issues correctly. …
- Patience. Patience is crucial for customer service professionals. …
- Attentiveness. …
- Emotional intelligence. …
- Clear communication skills. …
- Writing skills. …
- Creativity and resourcefulness. …
- Persuasion skills.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
