Steps To Apply for Tech Mahindra Recruitment 2024 · First of all, candidates must visit Tech Mahindra official website, i.e., techmahindra.com.
Table of Contents
Tech Mahindra Recruitment 2024 – Overview
- Company – Tech Mahindra
- Role – Associate-Technical Support
- Qualification – HSC/Graduate
- Experience – 0-5 years
- Location – HYDERABAD
- Salary – 3 LPA – 4 LPA
ABOUT Tech Mahindra COMPANY
Tech Mahindra is a multinational information technology (IT) services and consulting company headquartered in Pune, India. It is a part of the Mahindra Group and was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications (BT). Over the years, Tech Mahindra has grown to become one of the leading IT services companies globally, providing a wide range of technology solutions to clients across various industries.
Tech Mahindra Recruitment 2024 – Roles & Responsibilities For Associate-Technical Support
- Customer Assistance: Providing technical support and assistance to customers via phone, email, chat, or other communication channels, addressing their questions, concerns, and issues related to products or services.
- Issue Resolution: Investigating and troubleshooting reported technical issues, identifying root causes, and implementing solutions or workarounds to resolve problems efficiently.
- Troubleshooting: Diagnosing and resolving technical problems reported by customers, which may involve software, hardware, network, or system-related issues.
- Documentation: Documenting customer interactions, technical issues, and resolutions accurately in the company’s ticketing system or knowledge base for future reference and continuous improvement.
- Product Knowledge: Developing a comprehensive understanding of the company’s products, services, and technical specifications to effectively assist customers and provide accurate information.
- Escalation Management: Escalating complex technical issues to senior technical support staff, developers, or other appropriate teams for further investigation and resolution when necessary.
- Training and Guidance: Providing guidance, instructions, and training to customers on how to use products or software applications effectively and troubleshoot common issues independently.
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Tech Mahindra Recruitment 2024 – Skills Required For Associate-Technical Support
- Technical Proficiency: Strong understanding of technical concepts, including computer hardware, software applications, operating systems, networking, and troubleshooting methodologies.
- Problem-Solving: Excellent problem-solving skills to identify, analyze, and resolve technical issues efficiently and effectively.
- Communication: Effective verbal and written communication skills to interact with customers, colleagues, and other stakeholders, conveying technical information in a clear and understandable manner.
- Customer Service: Exceptional customer service skills with the ability to communicate technical information clearly and concisely to non-technical users, demonstrating patience, empathy, and professionalism.
- Active Listening: Ability to actively listen to customers to understand their concerns, gather relevant information, and provide appropriate solutions or recommendations.
- Attention to Detail: Meticulous attention to detail to accurately document technical issues, troubleshooting steps, and resolutions for future reference and analysis.
- Analytical Thinking: Strong analytical skills to assess complex technical problems, identify patterns or trends, and develop innovative solutions or workarounds.
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HOW TO APPLY FOR Tech Mahindra Recruitment 2024 ?
To apply for the Tech Mahindra Recruitment 2024 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Associate-Technical Support Role – HYDERABAD
Tech Mahindra Recruitment 2024 – Frequently Asked Question?
What is the Tech Mahindra selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
What does a associate software engineer do?
The Associate Software Engineer will be part of the software development team and participates in all phases of the software development project life cycle, includes analysis, design, develop code, test business software applications and project implementation.
What is associate software engineer salary?
Associate Software Engineer Salaries in India
The average salary for Associate Software Engineer is RS 5,55,000 per year in the India. The average additional cash compensation for a Associate Software Engineer in the India is RS 75,000, with a range from RS 29,000 – RS 1,25,000.
What is fresher salary in Tech Mahindra?
Tech Mahindra fresher salary in India ranges between RS 1.1 Lakhs to RS 5.0 Lakhs with an average annual salary of RS 2.7 Lakhs. Salary estimates are based on 22 Tech Mahindra latest salaries received from various employees of Tech Mahindra.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
