Verizon Mega off campus Drive 2023 for Tech Support Engineer Role. Bachelor’s degree candidates can apply for the post.
Table of Contents
Verizon Mega off campus Drive 2023 – Overview
- Company – Verizon
- Role – Tech Support Engineer
- Qualification – Bachelor’s degree
- Experience – 1+ year
- Location – Chennai
- Salary – 4-6 LPA
ABOUT Verizon COMPANY
Verizon Communications Inc. is a leading American multinational telecommunications company. As one of the largest providers of wireless and broadband services in the United States, Verizon plays a pivotal role in connecting people and businesses. The company offers a wide range of services, including wireless voice and data, high-speed internet, and digital TV. With a commitment to innovation and cutting-edge technology, Verizon has been at the forefront of developing 5G networks and services, enabling faster and more reliable connections for its customers. Additionally, Verizon is known for its corporate responsibility efforts, focusing on sustainability, community engagement, and digital inclusion.
Verizon Mega off campus Drive 2023 – Roles & Responsibilities For Tech Support Engineer
- Troubleshooting Technical Issues: Tech Support Engineers are responsible for diagnosing and resolving technical problems reported by customers or end-users. They use their expertise to identify the root causes of issues related to hardware, software, or network connectivity.
- Providing Customer Assistance: They offer assistance and guidance to customers or end-users via phone, email, chat, or in-person interactions. They must communicate technical information in a clear and understandable manner to help users resolve their problems.
- Documentation: Tech Support Engineers maintain detailed records of customer interactions, including the nature of the issue, troubleshooting steps taken, and solutions provided. Accurate documentation helps in tracking recurring issues and improving support processes.
- Remote Support: In many cases, Tech Support Engineers provide remote support, accessing and troubleshooting systems or devices from a distance. They may use remote desktop tools or other software to assist users efficiently.
- Collaborating with Teams: Tech Support Engineers often collaborate with other IT teams, such as developers and network specialists, to resolve complex technical issues that require cross-functional expertise. They may also participate in the development of knowledge base articles and training materials for both customers and internal teams.
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Verizon Mega off campus Drive 2023 – Skills Required for Tech Support Engineer
- Technical Proficiency: Tech Support Engineers need a strong foundation in IT and technical knowledge. This includes understanding operating systems, hardware components, networking protocols, and software applications.
- Problem-Solving Skills: They should excel in troubleshooting and problem-solving, capable of identifying issues, analyzing root causes, and devising effective solutions quickly.
- Customer Service: Excellent customer service and communication skills are essential. Tech Support Engineers must be patient, empathetic, and able to explain technical concepts to non-technical users in a clear and understandable manner.
- Remote Support Tools: Proficiency in using remote desktop tools and support software is crucial for providing efficient remote assistance to users. Familiarity with helpdesk ticketing systems is also important for tracking and managing support requests.
- Adaptability and Learning: The tech industry is constantly evolving, so Tech Support Engineers should have a strong desire to learn and adapt to new technologies and solutions. They should stay updated with the latest industry trends and best practices.
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HOW TO APPLY FOR Verizon Mega off campus Drive 2023 ?
To apply for the Verizon Mega off campus Drive 2023 – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Tech Support Engineer (Chennai Location)
Verizon Mega off campus Drive 2023 – Frequently Asked Question?
What is the Verizon selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4-6 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
