Walk-in Drive at Synchrony for Representative/ Senior Representative Roles . 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at Synchrony -Overview
- Company – Synchrony (Walk in)
- Role – Representative/ Senior Representative
- Qualification – 12+
- Experience – 1 to 6 years
- Location – Hyderabad
- Salary – 3 Lpa – 6 lpa
ABOUT Synchrony COMPANY
Synchrony is a prominent consumer financial services company headquartered in Stamford, Connecticut, USA. Formerly known as GE Capital Retail Finance, Synchrony operates as a standalone company and is a leading provider of credit cards, retail banking, and financing solutions. With a focus on helping consumers and businesses achieve their financial goals, Synchrony partners with a wide range of retail brands, including major retailers and e-commerce companies, to offer co-branded credit cards and financing options. The company’s commitment to innovation, customer-centricity, and responsible lending has solidified its position as a trusted provider of financial services in the United States and beyond.
Walk-in Drive at Synchrony – Representative/ Senior Representative Responsibilities
- Customer Service: Providing excellent customer service is paramount. Representatives and Senior Representatives interact with customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
- Product Knowledge: Developing a deep understanding of the organization’s products, services, and processes is essential. They need to effectively communicate product features, benefits, and usage to customers.
- Sales and Upselling: Depending on the organization, representatives may be responsible for sales-related tasks. This could include upselling products or services, identifying sales opportunities, and meeting sales targets.
- Problem Resolution: Troubleshooting and resolving customer problems and concerns is a critical responsibility. Representatives should have strong problem-solving skills and the ability to de-escalate difficult situations.
- Documentation and Reporting: Keeping accurate records of customer interactions, inquiries, and issues is important. Representatives may be responsible for documenting cases, maintaining databases, and providing reports to management.
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Walk-in Drive at Synchrony -Skills Required
- Customer Service: Excellent customer service skills are essential. Representatives should be friendly, empathetic, and patient when dealing with customer inquiries or concerns. They should actively listen and communicate effectively to provide satisfactory solutions.
- Communication: Strong written and verbal communication skills are crucial. Representatives need to convey information clearly, whether it’s in responding to customer emails, chat messages, or speaking with clients over the phone.
- Problem-Solving: Effective problem-solving skills are essential for identifying and resolving customer issues or complaints. Representatives should be able to think critically, analyze situations, and find solutions quickly.
- Product Knowledge: A good understanding of the organization’s products or services is important. This includes knowing product features, benefits, and how they meet customer needs. Senior Representatives may require a deeper level of product knowledge.
- Time Management: Representatives often handle multiple tasks and inquiries simultaneously. Strong time management and organizational skills help them prioritize tasks, meet deadlines, and ensure efficiency in their work.
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HOW TO APPLY FOR THE Walk-in Drive at Synchrony INTERVIEW?
To apply for the Synchrony walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Representative/ Senior Representative |
Experience | 1 to 6 years |
Date | 15th September |
Time | 11.00 AM – 3.00 PM |
walk-in Address: | Synchrony, Hyderabad Knowledge City Gate No.8, 3B – Hiring Floor Plot No.2 Survey No.83/1, Phase-1 of Salarpuria Sattva Knowledge City Hyderabad- 500081 |
Walk-in Drive at Synchrony – Frequently Asked Question?
What is the Synchrony selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 6 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information