Walk-in Drive at Tech Mahindra for Customer Support Associate/Customer Care Executive role. 12 pass/ Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra -Overview
- Company – Tech Mahindra
- Role – Customer Support Associate/Customer Care Executive
- Qualification – 12 pass/ Any Graduate
- Experience – 0-5
- Location – Kolkata/ Noida/ Chennai
- Salary – 2-3LPA
Walk-in Drive at Tech Mahindra -ABOUT COMPANY
Tech Mahindra is a leading global information technology company based in India. Established in 1986 as a joint venture between Mahindra & Mahindra and British Telecommunications plc, Tech Mahindra has grown to become one of the major players in the IT services industry. Headquartered in Pune, India, the company provides a wide range of services, including software development, system integration, network services, consulting, and digital transformation solutions.
With a strong focus on innovation and cutting-edge technologies, Tech Mahindra serves clients from various industries, such as telecommunications, healthcare, financial services, manufacturing, and more. The company has a global presence, with offices and delivery centers in multiple countries, allowing it to cater to a diverse clientele.
Walk-in Drive at Tech Mahindra – Customer Support Associate Responsibilities
- Customer Assistance: Providing assistance to customers through various communication channels like phone, email, chat, or in-person to address their inquiries, issues, or requests promptly and professionally.
- Troubleshooting: Diagnosing and resolving customer problems with products or services. This could involve technical issues, billing inquiries, or general questions about the company’s offerings.
- Product Knowledge: Developing a deep understanding of the company’s products and services to provide accurate and helpful information to customers.
- Issue Escalation: Escalating complex or unresolved customer issues to the appropriate teams or supervisors for further investigation and resolution.
Walk-in Drive at Tech Mahindra –CUSTOMER CARE EXECUTIVE Responsibilities
- Customer Assistance: Providing excellent customer service and support to address customer inquiries, issues, or requests through various communication channels such as phone, email, chat, or in-person.
- Problem Resolution: Listening actively to customers, understanding their concerns, and efficiently resolving their problems to ensure customer satisfaction.
- Product and Service Knowledge: Acquiring a comprehensive understanding of Tech Mahindra’s products and services to provide accurate information and assistance to customers.
- Issue Escalation: Escalating complex or unresolved customer issues to the appropriate teams or supervisors for further investigation and resolution.
- Complaint Handling: Handling customer complaints with empathy and professionalism, aiming to resolve issues to the best of their ability while adhering to company policies.
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Walk-in Drive at Tech Mahindra -Skills Required
- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers professionally and clearly conveying information.
- Active Listening: Being attentive and actively listening to customers’ concerns and needs to understand and address their issues effectively.
- Empathy: Demonstrating empathy and understanding towards customers’ situations, showing that their concerns are valued.
- Patience: Remaining patient and composed, even in challenging or difficult customer interactions.
HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Associate |
| Experience | 0 – 5 years |
| Contact no. | Aditya ( 8240373920 ) |
| Date | 26 July – 4th August |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Location details for Walk In interview: Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali) |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executive |
| Experience | 0 – 3 years |
| Contact no. | Contact – Simran/ Gargi ( 8595017059/8448770097) |
| Date | 27 July – 30 July |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | A8A, Tech Mahindra 7th Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. |
FOR CHENNAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support |
| Experience | 0 – 1 years |
| Contact no. | Chithra ( 9342931208 ) |
| Date | 26 July – 29 July |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | Indian Bank Zonal Office, No 55 Circle office Building, Ground Floor, opposite to Ethiraj College. Ethiraj salai, Chennai |
| Email id : | SA00788497@TechMahindra.com |
Walk-in Drive at Tech Mahindra – Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2-3LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
