Walkin for Freshers: HCLTech is conducting a walk-in drive for the positions of Email/Chat Support, Voice Inbound & Outbound, Graduate Trainee in Hyderabad, Gurugram, Chennai, Noida. This opportunity is suitable for candidates who have completed their Any Graduate, B.Sc, B.Com, B.Tech/B.E, B.A, BCA, B.B.A/ B.M.S and possess 0-5 years of experience.

Walkin for Freshers – Details

Walkin for Freshers: Details:
Company Websitewww.hcltech.com
CompanyHCLTech
RoleEmail/Chat Support, Voice Inbound & Outbound, Graduate Trainee
QualificationAny Graduate, B.Sc, B.Com, B.Tech/B.E, B.A, BCA, B.B.A/ B.M.S
LocationHyderabad, Gurugram, Chennai, Noida
Work Experience0-5 years
Salary2-4 Lacs P.A.
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Walkin for Freshers
Walkin for Freshers

Walkin for Freshers – Skill & Requirement

Job Role:Email/Chat Support & Ad-Operations
Qualifications:Any Graduate
Experience:0-5 years
Job Type:Full Time
Location:Hyderabad
Skills/Requirements:
Skills
1. Good written and verbal communication skills
2. Creative problem-solving and analytical skills
3. Attention to detail with the ability to complete large volumes of work quickly
4. Ability to work on multiple workflows simultaneously
5. Team player with good interpersonal and solution oriented attitude
6. Ability to coach and provide feedback to workers
7. Great computer application skills (Excel, PowerPoint, etc.)

Requirements
1. Audit the sample of decisions taken by Ops teams on product descriptions as per the defined process and guidelines
2. Provide concrete feedback to Ops teams
3. Do analysis to find out improvement areas and conduct sessions (refresher / feedback) for Ops teams
4. Optimize processes for QA and labeled products
5. Optimize existing processes, to ensure we optimize for efficiency and quality of output, and provide ongoing feedback on tools
FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleEmail/Chat Support & Ad-Operations
Experience0 – 5 years
QualificationAny Graduate
ContactAshish Durgapal
Date26th October
Time10:00 AM – 5:00 PM
walk-in Address:Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Walkin for Freshers – Skill & Requirement

Job Role:Email Support
Qualifications:Any Graduate
Experience:Fresher
Job Type:Full Time
Location:Gurugram
Skills/Requirements:
Skills for Email Support :
1. Good fluency of the English language, both written and spoken
2. Driven to deliver an excellent customer experience through resolutions and adherence to response times
3. Strong E-Mail Writing Skills with focus on Customer Service.
4. Solving Customer Queries Via E-Mail.

Requirements for Email Support :
1. You will use deductive reasoning to make sound business decisions.
2. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
3. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency

HCLTech Walk-in address details ?

FOR Gurugram LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleEmail Support
ExperienceFresher
QualificationAny Graduate
ContactRohit ( 9205045344 )
Date26 October – 27 October
Time 11.00 AM – 5.00 PM
walk-in Address:HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022

Walkin for Freshers – Skill & Requirement

Job Role:Voice Inbound & Outbound
Qualifications:Any Graduate
Experience:0 – 2 years
Job Type:Full Time
Location:Chennai
Skills/Requirements:
Skills for Voice Inbound & Outbound :
1.Demonstrates strong verbal and written communication abilities while handling client inquiries.
2.The ability to grasp consumer issues and respond appropriately.
3.Quick thinking to resolve issues on inbound and outgoing contacts.
4.Experience with customer relationship management systems to manage calls and data.
5.Effectively manage many calls while keeping to performance goals and timetables.

Requirements for Voice Inbound & Outbound :
1. Healthcare, Inbound & Outbound Calls, International Voice support in Healthcare Domain, RCM, Denial Management, Provider, Payer Experience,
2. Claims Processing, AR Calling, Claims Query, Entire RCM Cycle
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleVoice Inbound & Outbound
Experience0 – 2 years
QualificationAny Graduate
ContactFreddy
Date25 October
Time10.30 AM – 1.00 PM
walk-in Address:Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119

Walkin for Freshers – Skill & Requirement

Job Role:Graduate Trainee
Qualifications:B.Sc, B.Com, B.Tech/B.E, B.A, BCA, B.B.A/ B.M.S
Experience:0 – 1 years
Job Type:Full Time
Location:Noida
Skills/Requirements:
Skills for Graduate Trainee :
1.A thorough understanding of IT principles and technical skills applicable to the function.
2.The ability to examine issues and propose logical answers.
3.A willingness to adopt new technologies and swiftly adapt to changing work situations.
4.Demonstrated ability to contribute to initiatives and collaborate with colleagues.
5.Use clear verbal and written communication to interact with teams and stakeholders.

Requirements for Graduate Trainee :
1. Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end users
2. Route problems to internal 2nd and 3rd level IT support staff
3. Coordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolution
4. Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.
5. Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
FOR Noida LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
RoleGraduate Trainee
Experience0 – 1 years
QualificationB.Sc, B.Com, B.Tech/B.E, B.A, BCA, B.B.A/ B.M.S
Date26 October
Time 9.30 AM – 11.00 AM
walk-in Address:HCLTech A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301

About HCLTech Company

HCLTech, a multinational IT services and consulting firm, is a market leader in digital transformation, technology, and engineering services. Established in 1976, the company now works in over 50 countries, offering a diverse range of services such as IT consulting, cloud solutions, cybersecurity, artificial intelligence, and digital analytics. HCLTech supports a wide range of industries, including healthcare, banking, manufacturing, and telecommunications. HCLTech, known for its innovative approach, focuses on delivering long-term solutions that improve corporate performance, making it a trusted partner for businesses throughout the world as they navigate digital transitions.

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Frequently Asked Question?

What is the role of an email and chat support specialist?

Answering client questions via chat, email, and social media. supplying the correct information. Answering or conducting outbound interactions with consumers in order to learn about and answer their needs, complaints, or other concerns regarding products or services.

Is HCL Tech a BPO?

HCL Technologies BPO Services Limited is a non-government corporation founded on June 30, 2000. It’s a public unlisted corporation and is designated as “company limited by shares.

COMMON INTERVIEW QUESTIONS AND ANSWERS
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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.