Teleperformance is hiring for the Inbound Voice Process role, specifically for Gujarati and Marathi speakers, at their office located in Kolkata. Candidates must have completed at least their 12th grade and possess strong communication skills in both languages to effectively assist customers. This position offers an excellent opportunity to work in a dynamic environment focused on delivering outstanding customer service. Interested applicants are encouraged to apply and become part of a leading global provider of customer experience management services.
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Teleperformance Jobs – Details
| Teleperformance Jobs Details : | |
| Company Website | www.teleperformance.com |
| Company | Teleperformance |
| Roles | Inbound Voice Process(Gujarati &Marathi) |
| Qualification | 12th pass |
| Location | Hiring office located in Kolkata |
| Work Experience | 0 – 1 years |
| Salary | 3-4 Lpa |
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Teleperformance Jobs SkillS & Requirement
| Job Role | Inbound Voice Process(Gujarati &Marathi) | ||||
| Qualifications: | 12th pass | ||||
| Experience: | 0 – 1 years | ||||
| Job Type: | Full Time | ||||
| Location: | Hiring office located in Kolkata | ||||
| Skills/Requirements: | |||||
| Skills For Inbound Voice Process(Gujarati &Marathi) : 1. Excellent command of Gujarati and Marathi, both spoken and written, to effectively communicate with customers and understand their inquiries. 2. Strong interpersonal skills to provide exceptional service, address customer needs, and resolve issues promptly and effectively. 3. Ability to listen attentively to customer concerns, understand their requirements, and respond appropriately to enhance customer satisfaction. 4. Capability to analyze customer issues and provide effective solutions, ensuring a positive experience and fostering customer loyalty. Requirements For Inbound Voice Process(Gujarati &Marathi) : 1. Fluency in both Gujarati and Marathi, with strong verbal communication skills to effectively assist customers in their preferred language. 2. Previous experience in customer service or call center roles is advantageous, demonstrating the ability to handle customer inquiries and resolve issues effectively. 3. Basic computer skills and familiarity with call center software or CRM systems to manage customer interactions efficiently. 4. Willingness to work in shifts, including weekends and holidays, to accommodate varying customer service demands. | |||||
Interested candidates can send their resume to the given mail id : (Kolkata Remote)
| Interested candidates can send their resume to the given mail id : | |
| Role : | Inbound Voice Process(Gujarati &Marathi) |
| Experience : | 0 – 1 years |
| Qualifications: | 12th pass |
| Location : | Hiring office located in Kolkata |
| Email Id : | moumita.biswas@teleperformancedibs.com |
About Teleperformance company :
Teleperformance is a leading global provider of outsourced customer experience management services, known for delivering exceptional customer support across various channels, including voice, chat, email, and social media. Established in 1978, the company operates in multiple countries, serving diverse industries such as telecommunications, finance, healthcare, and retail. Teleperformance focuses on enhancing customer satisfaction through innovative solutions, advanced technology, and a skilled workforce, making it a trusted partner for businesses looking to improve their customer engagement and operational efficiency. The company’s commitment to quality and performance has earned it numerous awards and recognition in the industry.
faq ?
Who is the CEO of Teleperformance India?
Anish Mukker
Is Teleperformance is a MNC?
Teleperformance SE is a French multinational business process outsourcing company.
Is Teleperformance a call centre?
Teleperformance India Pvt Ltd in Hebbal Kempapura, Bangalore
What is the inbound voice process?
An inbound contact center receives incoming calls to the contact center from existing customers.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
