Metropolis is hiring for the position of Call Center Coordinator in Mumbai. This role is open to any graduate and involves overseeing call center operations, managing team schedules, and ensuring high-quality customer service. The ideal candidate will have strong communication and organizational skills to support efficient workflow and enhance team performance.
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Jobs in Metropolis – Details
| Jobs in Metropolis Details : | |
| Company Website | www.metropolisindia.com |
| Company | Metropolis |
| Roles | Call Center Coordinator |
| Qualification | Any Graduate |
| Location | Mumbai |
| Work Experience | 0-3 years |
| Salary | 3-4 Lpa |
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Jobs in Metropolis SkillS & Requirement
| Job Role | Call Center Coordinator | ||||
| Qualifications: | Any Graduate | ||||
| Experience: | 0-3 years | ||||
| Job Type: | Full Time | ||||
| Location: | Mumbai | ||||
| Skills/Requirements: | |||||
| Skills For Call Center Coordinator : 1. Excellent verbal and written communication abilities to effectively interact with team members, clients, and stakeholders. 2. Strong organizational capabilities to manage schedules, track performance metrics, and ensure smooth operations within the call center. 3. Ability to address and resolve customer issues efficiently while also providing support to the call center team. 4. Familiarity with call center software, CRM systems, and basic troubleshooting to assist team members with technical challenges. Requirements For Call Center Coordinator : 1. Understanding of call center metrics, processes, and best practices to ensure efficient operation and performance monitoring. 2. Proficiency in using call center software, CRM systems, and Microsoft Office Suite, along with basic troubleshooting capabilities. 3. Ability to communicate effectively with team members and clients, along with strong conflict resolution and negotiation skills. | |||||
Jobs in Metropolis : (Call Center Coordinator) Apply Link
| To Check & Apply for Metropolis Important Link (Mumbai Location) | |||||
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HOW TO APPLY ?
To apply for the Metropolis – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
About Metropolis company :
Metropolis Healthcare is a leading diagnostics company headquartered in India, specializing in pathology and diagnostic services across a wide range of tests and medical conditions. Known for its quality standards and advanced technology, Metropolis operates a network of diagnostic labs and patient service centers throughout India and other countries. The company offers a comprehensive range of services, from routine blood tests to specialized pathology tests, catering to both individuals and healthcare providers. With a focus on accuracy, reliability, and timely service, Metropolis has established itself as a trusted name in the healthcare diagnostics industry.
faq ?
Who is the new CEO of Metropolis?
Mr. Surendran Chemmenkotil
Who owns Metropolis?
Alex Israel, Travis Kell, Peter Fisher, and Courtney Fukuda.5 Oct 2023
What is the role of a call center coordinator?
A call center coordinator manages the day-to-day operations of a call center, including overseeing agents, monitoring call quality, and ensuring customer satisfaction.
What is BPO in call center?
Business process outsourcing (BPO) is the act of outsourcing some aspect of your business’s operations to a third-party vendor or service provider.
DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
