Agilent Recruitment 2024 | Customer Service Admin | Work From Home

Agilent Recruiting Customer Service Admin Work From Home. Any Graduate Candidate can apply for the post.

Complete details are given below:-

• Company – Agilent Work From HOME
• Roles – Customer Service Admin
• Qualifications -Any Graduate
• Location – Remote
• Work Experience- 0-2 years
• Salary – 4 LPA – 6 LPA

ABOUT Agilent COMPANY

Agilent Technologies, commonly known as Agilent, is a global company that specializes in life sciences, diagnostics, and applied chemical markets. It was founded in 1999 as a spin-off from Hewlett-Packard (HP) and has since established itself as a leading provider of scientific instruments, software, services, and consumables.

Agilent offers a wide range of products and solutions used in various industries, including pharmaceuticals, biotechnology, environmental testing, academic research, forensics, and food safety. Their product portfolio includes analytical instruments such as chromatography systems, mass spectrometers, spectroscopy instruments, and genetic analysis tools.

The company’s solutions enable scientists, researchers, and laboratories to analyze and measure various substances and samples, assisting in areas such as drug discovery, quality control, genetic research, and disease diagnosis. Agilent also provides software and informatics solutions for data analysis, laboratory management, and compliance.

With a strong focus on innovation, Agilent invests in research and development to drive technological advancements in their products and services. They aim to address the evolving needs of their customers and stay at the forefront of scientific advancements.

Job Responsibility For Customer Service Admin Role

• Customer Support: Provide assistance and support to customers via various communication channels such as phone, email, chat, or social media. Address customer inquiries, resolve issues, and ensure customer satisfaction.
• Order Processing: Process customer orders accurately and efficiently. Verify order details, confirm pricing and availability, and coordinate with other departments to ensure timely order fulfillment.
• Data Management: Maintain and update customer records, including contact information, interactions, and service requests, in the company’s customer relationship management (CRM) system or database. Ensure data accuracy and completeness.
• Issue Resolution: Investigate and troubleshoot customer complaints or problems. Identify the root cause of issues, collaborate with relevant teams to find solutions, and follow up with customers to ensure satisfactory resolution.
• Product Knowledge: Develop a deep understanding of the company’s products or services. Stay updated with product features, pricing, promotions, and other relevant information to provide accurate and helpful assistance to customers.

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Skills Required For Customer Service Admin

• Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers, colleagues, and other stakeholders. The ability to articulate information clearly, listen attentively, and convey messages in a professional and empathetic manner is crucial.
• Customer Service Orientation: A customer-centric mindset and a strong commitment to providing excellent service are vital. This includes actively listening to customer needs, demonstrating empathy, and finding appropriate solutions to address their inquiries or concerns.
• Problem-Solving: The ability to analyze customer issues, think critically, and identify effective solutions is important. Being resourceful, proactive, and able to handle challenging situations with composure is beneficial.
• Organizational Skills: Strong organizational skills help manage multiple tasks, prioritize work effectively, and meet deadlines. This includes maintaining accurate records, managing customer data, and coordinating with various teams.
• Technical Proficiency: Familiarity with customer service software, ticketing systems, and customer relationship management (CRM) tools is advantageous. Basic computer skills, including proficiency in using email, word processing, and spreadsheet software, are usually required.

HOW TO APPLY FOR AGILENT 2024 ?

To apply for the Agilent Recruitment 2024 interested candidates must follow the procedure outlined below:

• Click on the “Apply here” button provided below. You will be redirected to the company official career page.
• Click on “Apply Online”.
• If you have not registered before, create an account.
• After registration, login and fill in the application form with all the necessary details.
• Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
• Provide accurate information in your application.
• Verify that all the details entered are correct.
• Submit the application process after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

ROLE- Customer Service Admin – Remote( Hiring office Manesar)

Agilent 2024 – Frequently Asked Question ?

What is the Agilent selection process?

The selection process will be based on a Written test followed by Technical and Hr interviews.

What is the Agilent salary for freshers?

The average of 4 LPA – 6 LPA is based on the reports of Glass door and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.