Diebold Nixdorf Walkin For International Voice Process (Technical / Non Technical) role.Any Graduate candidate can apply for the post
Table of Contents
Walk-in Drive at Diebold Nixdorf -Overview
- Company – Diebold Nixdorf (Walk in)
- Role -International Voice Process (Technical / Non Technical)
- Qualification – Any graduate
- Experience – 0 to 5 years
- Location – Hyderabad
- Salary – 3lpa – 4lpa
Walk-in Drive at Diebold Nixdorf – ABOUT COMPANY
Diebold Nixdorf is a global leader in providing innovative technology solutions to the financial and retail industries. With a rich history spanning over 150 years, the company specializes in the development of software and hardware solutions, including ATMs, point-of-sale systems, and security technologies. Diebold Nixdorf’s primary mission is to enable connected commerce by facilitating secure, efficient, and convenient transactions for businesses and consumers. They play a pivotal role in shaping the future of banking and retail, offering a wide range of services to optimize the customer experience and streamline operations for their clients. Their walk-in drives often seek talented individuals to join their dynamic team and contribute to their mission of transforming commerce.
Walk-in Drive at Diebold Nixdorf -International Voice Process (Technical / Non Technical) Responsibilities
- Issue Resolution: Technical Voice Process professionals are responsible for diagnosing and resolving customer technical issues and inquiries. This can include troubleshooting hardware or software problems, internet connectivity issues, or other technical difficulties.
- Customer Assistance: They must provide clear and accurate guidance to customers on how to use and troubleshoot technical products or services. This involves explaining complex technical concepts in a user-friendly and understandable manner.
- Documentation: Technical Voice Process professionals often document customer interactions, including the issue, resolution, and any additional information. This documentation is important for tracking recurring issues and improving customer service.
- Quality Assurance: Ensuring that the technical support provided meets quality and service standards. This may involve adhering to response time targets, maintaining customer satisfaction, and following company guidelines.
- Product Knowledge: Maintaining up-to-date knowledge about the products or services they are supporting, as well as staying informed about technological advancements and updates to provide accurate and relevant assistance.
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Walk-in Drive at Diebold Nixdorf – Skills Required
- Technical Proficiency: A deep understanding of the products, services, and technical systems they are supporting is essential. This includes knowledge of hardware, software, network configurations, and troubleshooting techniques.
- Effective Communication: Strong verbal communication skills are crucial for conveying technical information clearly and understandably to customers who may not have a technical background. It also involves active listening to understand and address customer concerns.
- Problem-Solving: The ability to diagnose technical issues, analyze problems, and provide effective solutions is a fundamental skill. Problem-solving often requires a logical and systematic approach to troubleshooting.
- Patience and Empathy: Dealing with frustrated or confused customers requires patience and empathy. Being understanding and showing genuine concern for customer issues can improve the customer experience.
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HOW TO APPLY FOR THE Walk-in Drive at Diebold Nixdorf INTERVIEW?
To apply for the Diebold Nixdorf walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | International Voice Process (Technical / Non Technical) |
| Experience | 0 to 5 years |
| Date | 10th – 13th Jan 2024 |
| Time | 10:00 AM – 4:00 PM |
| walk-in Address: | 9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software, Units Layout, HITEC City, Inorbit Mall Road, D Block, Madhapur, Hyderabad, Telangana 500081. |
Walk-in Drive at Diebold Nixdorf – Frequently Asked Question?
What is the Diebold Nixdorf walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa – 4lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
