ICCS WALK IN Drive 2023 for Customer Support Executive
ICCS WALK IN Drive For Customer Support Executive Role. Any Graduate candidates can apply for the post.
Table of Contents
ICCS WALK IN Drive – Overview
- Company – ICCS WALK IN
- Roles – Customer Support Executive
- Qualification – Any Graduate
- Location – Bangalore
- Work Experience – 1 – 5 years
- Salary – 1-3 Lacs P.A.
ABOUT ICCS COMPANY
ICCS, or International Customer Care Services, is a leading global outsourcing company that specializes in customer experience management and business process outsourcing (BPO) services. With a strong presence in the BPO industry, ICCS serves a diverse range of clients across various sectors, including telecommunications, finance, healthcare, and e-commerce. They offer a comprehensive suite of services such as customer support, technical assistance, sales, and back-office operations to help clients enhance customer satisfaction and optimize operational efficiency. ICCS is known for its commitment to delivering high-quality customer service solutions and driving business growth for its partners on a global scale.
ICCS WALK IN Drive – Roles & Responsibilities For Customer Support Executive
- Handle incoming and outgoing calls professionally, addressing customer inquiries and resolving issues.
- Follow company scripts and guidelines to provide consistent and accurate information.
- Document customer interactions and maintain detailed records in the database.
- Collaborate with team members to achieve call center performance targets and goals.
- Escalate complex issues to higher-level support when necessary.
- Continuously improve product knowledge and communication skills to enhance customer satisfaction.
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ICCS WALK IN Drive – Skills Required
- Excellent verbal communication skills for clear and effective phone interactions.
- Active listening abilities to understand and address customer needs.
- Patience and empathy in handling customer inquiries and concerns.
- Adaptability to work in a fast-paced call center environment.
- Basic computer proficiency for data entry and navigating customer databases.
- Problem-solving skills to resolve issues and provide solutions during calls.
HOW TO APPLY FOR THE ICCS WALK IN Drive ?
To apply for the ICCS WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Support Executive |
| Experience | 1- 5 years |
| Contact no. | yashodha v ( 9008882917 ) |
| Date | 6th December – 12th December , |
| Time | 9.30 AM – 5.30 PM |
| walk-in Address: | 2nd Floor, Building 1, 17/4c, NH 44, KAS Officers Colony, Roopena Agrahara, Bommanahalli, Bengaluru, Karnataka 560068 |
ICCS WALK IN Drive – Frequently Asked Question?
What is ICCS Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for freshers?
The average of 1-3 Lacs P.A. is based on the reports of Glassdoor and Ambition Box.