Jindal Intellicom Mega Work From Home Walk in Drive 2023 | 0 – 3 years of 12+ candidates can apply

Jindal Intellicom Mega Work From Home Walk in Drive 2023 For Customer Service role. 12+ candidate can apply for the post.

Jindal Intellicom Mega Work From Home Walk in Drive 2023 -Overview

• Company – Jindal Intellicom walkin
• Role – Customer Service
• Qualification – 12+
• Experience – 0 – 3 years
• Location – Remote (hiring location delhi)
• Salary – 50,000-2 Lacs P.A.

ABOUT Jindal Intellicom COMPANY

Jindal Intellicom is a part of the O.P. Jindal Group, a prominent industrial conglomerate based in India. Jindal Intellicom primarily focuses on the information technology and services sector, offering a range of solutions in the field of communication, document management, and business process outsourcing (BPO).

Jindal Intellicom provides advanced document management services, including digitization and archival solutions, document scanning and imaging, and data capture services. These services are designed to help organizations streamline their document-related processes, improve efficiency, and reduce paperwork.

In addition to document management, Jindal Intellicom also offers communication services, such as bulk mailing, printing, and dispatch solutions. These services cater to a wide range of industries, including finance, healthcare, education, and government sectors, where secure and efficient communication is essential.

Jindal Intellicom Mega Work From Home Walk in Drive 2023 – Customer Service Responsibilities

• Responding to Inquiries: Customer service representatives are often the first point of contact for customers. They handle inquiries, requests, and complaints, providing timely and helpful responses via various communication channels, such as phone, email, chat, or social media.
• Problem Resolution: When customers encounter issues or problems with products or services, customer service reps work to resolve these matters efficiently. They may troubleshoot technical issues, process returns or refunds, and escalate complex problems to higher-level support if necessary.
• Providing Information: Customer service reps are knowledgeable about the company’s products, services, policies, and procedures. They provide accurate and up-to-date information to customers, helping them make informed decisions and understand how to use products or services effectively.
• Maintaining Records: Customer service reps maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. These records are valuable for tracking customer trends, improving service quality, and ensuring compliance with company policies.
• Customer Feedback: Gathering customer feedback is a crucial responsibility. Customer service representatives often solicit feedback through surveys, post-interaction evaluations, or informal conversations. This feedback helps companies identify areas for improvement and make necessary adjustments.

Jindal Intellicom Mega Work From Home Walk in Drive 2023 -Skills Required

• Effective Communication: Customer service representatives need strong communication skills to convey information clearly and empathetically. This includes active listening to understand customer needs and responding in a manner that is easy for customers to comprehend.
• Empathy: The ability to empathize with customers is crucial. Empathetic customer service reps can understand the customer’s perspective, acknowledge their feelings, and provide support and solutions that address their concerns or emotions.
• Problem-Solving: Customers often contact customer service when they encounter problems or challenges. Customer service professionals must be adept at analyzing situations, identifying issues, and offering practical solutions to resolve problems promptly.
• Patience: Dealing with frustrated or upset customers can be challenging. Patience is a valuable skill that allows customer service representatives to remain calm, maintain professionalism, and work through issues without becoming frustrated themselves.
• Product Knowledge: In-depth knowledge of the company’s products, services, policies, and procedures is essential. Customer service reps should be able to answer customer inquiries accurately, offer guidance on product usage, and help customers make informed decisions.

Increase your selection chances Apply jobs base on your Location Qualification & Experience CLICK HERE

HOW TO APPLY FOR THE Jindal Intellicom Mega Work From Home Walk in Drive 2023?

To apply for the Jindal Intellicom Mega Work From Home Walk in Drive 2023 Interview Candidate need to walk in to the Venue that is given below.

FOR Remote (hiring location delhi) LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Jindal Intellicom Mega Work From Home Walk in Drive 2023 – Frequently Asked Question?

What is the Jindal Intellicom walk-in selection process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for the post?

The average salary is 50,000-2 Lacs P.A.  for the this role.

Apply for all Government Jobs Across India CLICK HERE

DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information