Kyndryl Work From Home Job Vacancy Hiring 0-2years of experience.
Kyndryl Work From Home Job Vacancy Hiring 0-2years of experience. Candidates with Any Graduate degree are eligible to apply for the job Role.
Table of Contents
Kyndryl Work From Home Job Vacancy – Overview
- Company – Kyndryl work from home
- Role – Customer Service Representative
- Qualification – Any Graduate
- Experience – 0-2years
- Location – Remote hiring Bangalore office
- Salary – 2 – 5Lpa
ABOUT Kyndryl COMPANY
Kyndryl, a company spun off from IBM in 2021, is a global, independent managed infrastructure services provider. With a focus on helping businesses modernize their IT infrastructure, Kyndryl offers a range of services, including cloud management, network services, security solutions, and data center operations. The company’s expertise lies in delivering innovative technology solutions to drive digital transformation and optimize business operations. As an independent entity, Kyndryl is committed to providing clients with the agility and flexibility needed to navigate the rapidly evolving digital landscape. With a global presence and a diverse portfolio of services, Kyndryl plays a key role in enabling organizations to harness the power of technology for their growth and success.
Kyndryl Work From Home Job Vacancy – Roles & Responsibilities For Customer Service Representative
- Address customer inquiries, concerns, and complaints through various channels such as phone, email, or chat. Provide accurate and timely information to meet customer needs and resolve issues effectively.
- Offer detailed information about products or services, including features, pricing, and usage guidelines. Assist customers in making informed decisions and guide them through the purchasing process.
- Facilitate order placements, modifications, and cancellations. Additionally, manage returns and exchanges, ensuring a smooth and positive experience for the customer while adhering to company policies and procedures.
- Troubleshoot and resolve customer problems or complaints, demonstrating empathy and a commitment to finding solutions. Escalate complex issues to higher levels of support when necessary and follow up to ensure customer satisfaction.
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Kyndryl Work From Home Job Vacancy – Skills Required for Customer Service Representative
- Clear and effective communication, both verbal and written, is crucial. CSRs need to convey information in a way that is easy for customers to understand and be able to actively listen to customer concerns.
- Demonstrating empathy helps build rapport with customers, especially when they are facing challenges. Patience is essential when dealing with frustrated or upset customers, allowing CSRs to maintain a calm and positive demeanor.
- The ability to analyze customer issues, identify root causes, and provide effective solutions is crucial. CSRs should be adept at thinking on their feet and resolving problems efficiently.
- A good understanding of the company’s products or services is essential for answering customer inquiries accurately and providing relevant information. CSRs need to stay informed about updates and changes to effectively assist customers.
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HOW TO APPLY FOR Kyndryl Work From Home Job Vacancy 2023 ?
To apply for the Kyndryl Work From Home Job Vacancy – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Customer Service Representative (Remote hiring Bangalore office)
Kyndryl Work From Home Job Vacancy– Frequently Asked Question?
What is the Kyndryl work from home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 – 5Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.