Grow Your Career with Marks & Spenser Walk-in Interviews 2023

Grow Your Career with Marks & Spenser for Customer Service Assistant Role. 12+ candidates can apply for these post.

Complete details are given below:-

• Company – Marks & Spenser
• Roles – Customer Service Assistant
• Qualification – 12+
• Location – Pune
• Work Experience –0-5
• Salary – 1 – 2.5 LPA

ABOUT THE COMPANY

Marks & Spencer (M&S) is a British multinational retailer that specializes in clothing, home products, and food. It was founded in 1884 by Michael Marks and Thomas Spencer and has since grown into one of the UK’s most recognized and respected retail brands.

M&S operates a diverse range of products across various categories, including clothing for men, women, and children, as well as accessories, footwear, beauty products, home furnishings, and food items. The company is known for its commitment to quality, style, and sustainability.

In terms of clothing, Marks & Spencer offers a wide range of options, from casual wear to formal attire. They are known for their classic and timeless designs, catering to different age groups and fashion preferences. M&S has a reputation for producing high-quality garments that prioritize comfort, durability, and style.

In addition to clothing, Marks & Spencer has a strong presence in the home and furniture market. They offer a variety of home furnishings, including bedding, curtains, kitchenware, and furniture, designed to enhance and beautify living spaces.

Food is another significant aspect of M&S’s business. They have an extensive food department that provides customers with a wide range of fresh and packaged food items. M&S is known for its premium food quality, including ready-made meals, snacks, beverages, and a selection of gourmet and specialty products.

Sustainability is a key focus for Marks & Spencer. They have implemented various initiatives to reduce waste, promote responsible sourcing, and support ethical practices. M&S aims to make a positive impact on the environment and society through their sustainability efforts.

Marks & Spencer operates both physical stores and an online platform, allowing customers to conveniently shop for their products. They have a strong presence in the UK, with numerous stores across the country, and also have an international presence through their online operations and selected physical stores in other countries.

Overall, Marks & Spencer has established itself as a trusted and reputable brand, known for its quality products, timeless style, and commitment to sustainability. The company continues to evolve and adapt to changing consumer preferences, offering a wide range of products and services to cater to the needs of its customers.

What you will be doing as Customer Service Assistant?

• Ensure achievement of sales targets assigned to the store
• Ensure minimization of costs by controlling wastage, handling merchandise properly
• To avoid shrinkage in the store
• Build relationships with customers and understand customer needs and recommend products.
• Ensure visual merchandising standards are adhered to and standards are maintained
• Ensure merchandise is handled correctly through the correct stock management processes

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Skills Required for Customer Service Assistant

• Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. Clear and concise communication helps in understanding customer needs, conveying information accurately, and resolving issues promptly.
• Empathy and Patience: The ability to empathize with customers and remain patient, even in challenging situations, is crucial. Demonstrating empathy helps build rapport and trust with customers, while patience enables you to handle difficult customers or complex problems calmly and professionally.
• Problem-Solving Abilities: Strong problem-solving skills are important for assessing customer issues, identifying potential solutions, and providing appropriate resolutions. Being proactive in finding solutions demonstrates your commitment to customer satisfaction.
• Product Knowledge: A solid understanding of the company’s products or services allows you to address customer inquiries effectively and provide accurate information. Continuous learning and staying updated on product features and updates are essential.
• Active Listening: Active listening involves attentively focusing on the customer’s needs, asking relevant questions, and seeking clarification when necessary. This skill helps you gather accurate information and understand the customer’s perspective fully.

HOW TO APPLY FOR THE WALK IN INTERVIEW?

To apply for the Marks & Spenser (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR PUNE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Marks & Spenser (walk-in) – Frequently Asked Question?

What is Marks & Spenser Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary at Marks & Spenser for freshers?

The average of 1 – 2.5 LPA is based on the reports of Glassdoor and Ambition Box.

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Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.