Job update : Technical Support Manager Vacancy at Johnson Controls. Bachelors Degree candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – Johnson Controls
- Role -Technical Support Manager
- Qualification – Bachelors Degree
- Experience –3 -8 years
- Location – Bangalore
- Salary –3-5LPA
ABOUT COMPANY
Johnson Controls is a multinational conglomerate that operates in the fields of building technologies, energy solutions, and automotive systems. The company is headquartered in Cork, Ireland, and has a global presence with operations in more than 150 countries.
Johnson Controls specializes in providing products, services, and solutions for optimizing building efficiency, enhancing energy management, and improving sustainability. Their offerings include HVAC systems, building automation, security systems, fire detection and suppression, lighting controls, and energy storage solutions.
In the automotive sector, Johnson Controls is a leading supplier of automotive batteries, seating systems, electronics, and interior components. They work with major automotive manufacturers to develop innovative solutions that improve vehicle performance, comfort, and safety.
The company’s focus on sustainability is evident in their commitment to energy efficiency, renewable energy, and green building practices. They strive to help customers reduce their environmental footprint, conserve energy, and achieve their sustainability goals.
What You Will Be Doing As Technical Support Manager
- Asses existing install base and act as advisory to the customer for Digital service deployment to improve the productivity and reliability of system.
- Promote Open Blue Enterprise Manager (OBEM) at existing service base, work closely with sales team, design solution and drive connected service.
- Develop a core technical team to install and upgrade computer components and software, manage virtual servers, and integrate automation processes, configure network environments to simulate customer specs.
- Write and review technical documents (Knowledge, Support Plans, Technical Advisory Bulletins) for internal and public use.
- Impart various training to the field service team to improve their knowledge base.
- Connect with team members to build project plans and attainable deliveries
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Skills Required for Technical Support Manager
- Technical knowledge: A deep understanding of the products, systems, and technologies that the technical support team handles is essential. This includes knowledge of hardware, software, networks, troubleshooting methodologies, and relevant industry standards.
- Problem-solving and analytical skills: Technical Support Managers need to be adept at analyzing complex issues, identifying root causes, and providing effective solutions. Strong problem-solving and analytical skills are crucial for diagnosing technical problems and guiding the support team in resolving them.
- Leadership and team management: As a manager, you will be responsible for overseeing and leading a team of technical support professionals. Strong leadership skills, including the ability to motivate, guide, and mentor team members, are important for driving performance, fostering collaboration, and ensuring excellent customer service.
- Customer service orientation: Technical Support Managers must prioritize customer satisfaction and possess excellent interpersonal skills. They should be able to communicate clearly, empathize with customers, and handle difficult situations with professionalism and patience.
- Communication skills: Effective communication is essential for a Technical Support Manager. This includes both verbal and written communication, as you will be interacting with customers, team members, and other stakeholders. Being able to convey technical information in a clear and understandable manner is crucial.
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HOW TO APPLY FOR Johnson Controls 2023 ?
To apply for the Johnson Controls 2023 Off Campus Drive – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Johnson Controls company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Technical Support Manager-bangalore location
Johnson Controls – Frequently Asked Question?
What is the Johnson Controls selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3-5LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
