Walk-in Drive at Jindal Intellicom for Customer Care Executives Roles . 12 pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Jindal Intellicom -Overview
- Company – Jindal Intellicom Walk-in
- Role – Customer Care Executives
- Qualification – 12pass
- Experience – 1 to 2 years
- Location – New Delhi ( Moti Nagar )
- Salary –50,000-1.5 Lacs P.A.
ABOUT Jindal Intellicom COMPANY
Jindal Intellicom is a part of the O.P. Jindal Group, a prominent industrial conglomerate based in India. Jindal Intellicom primarily focuses on the information technology and services sector, offering a range of solutions in the field of communication, document management, and business process outsourcing (BPO).
Jindal Intellicom provides advanced document management services, including digitization and archival solutions, document scanning and imaging, and data capture services. These services are designed to help organizations streamline their document-related processes, improve efficiency, and reduce paperwork.
In addition to document management, Jindal Intellicom also offers communication services, such as bulk mailing, printing, and dispatch solutions. These services cater to a wide range of industries, including finance, healthcare, education, and government sectors, where secure and efficient communication is essential.
Walk-in Drive at Jindal Intellicom -Customer Care Executives Responsibilities
- Responding to Inquiries: Customer service representatives are responsible for addressing customer inquiries, concerns, and requests. This may include answering phone calls, responding to emails, or interacting with customers via chat or social media.
- Problem Resolution: When customers encounter issues or problems, customer service professionals work to resolve them promptly and effectively. This involves listening to customer concerns, investigating issues, and providing solutions or escalating problems to higher levels of support when necessary.
- Product Knowledge: Customer service representatives must have in-depth knowledge of the company’s products or services. They should be able to provide accurate information, answer questions, and guide customers on how to use products effectively.
- Maintaining Records: Keeping detailed records of customer interactions is essential. This includes documenting inquiries, complaints, resolutions, and any relevant customer information. These records help in tracking customer histories and improving service.
- Customer Feedback: Customer service professionals often collect feedback from customers regarding their experiences. This feedback is valuable for identifying areas for improvement and making necessary adjustments to enhance the overall customer experience.
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Walk-in Drive at Jindal Intellicom -Skills Required
- Communication Skills: Effective communication, both verbal and written, is fundamental. Customer service representatives must convey information clearly, listen actively to customer concerns, and respond with empathy and professionalism.
- Empathy: The ability to understand and empathize with customers’ feelings and perspectives is crucial. Showing empathy helps build rapport and assures customers that their concerns are being heard and valued.
- Problem-Solving: Strong problem-solving skills are essential for identifying issues, analyzing root causes, and providing effective solutions. Customer service professionals should be resourceful and proactive in resolving customer problems.
- Patience: Dealing with challenging or frustrated customers requires patience and the ability to remain calm under pressure. Patient professionals can work through issues methodically and find solutions without escalating tensions.
- Product Knowledge: A deep understanding of the company’s products or services is essential. Customer service representatives should be knowledgeable enough to answer inquiries, provide guidance, and help customers make informed decisions.
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HOW TO APPLY FOR THE Walk-in Drive at Jindal Intellicom ?
To apply for the Walk-in Drive at Jindal Intellicom Candidate need to walk in to the Venue that is given below.
FOR NEWDELHI (MOTI NAGAR)LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Customer Care Executives |
| Experience | 1-2years |
| Contact no. | Chinmayee ( 8882217641 ) |
| Date | 10th October – 14th October , |
| Time | 11.00 AM – 3.00 PM |
| walk-in Address: | JindalX, 28 , Shivaji Marg , Najafgarh Road, Nearest metro station – Moti Nagar and Inderlok Opp DLF Green Lands or near CTC mall Moti Nagar, New Delhi |
Walk-in Drive at Jindal Intellicom – Frequently Asked Question?
What is the Jindal Intellicom walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 50,000-1.5 Lacs P.A. for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information
