Walk-in Drive at Walmart for Customer Support role. Any graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Walmart -Overview
- Company – Walmart (Walk in)
- Role – Customer Support
- Qualification – Any graduate
- Experience – 1-5
- Location – Chennai
- Salary – 3 Lpa – 4 Lpa
Walk-in Drive at Walmart -ABOUT COMPANY
Walmart is a multinational retail corporation headquartered in Bentonville, Arkansas, USA. Founded in 1962 by Sam Walton, Walmart has grown to become one of the world’s largest and most influential retail chains. It operates a vast network of hypermarkets, supermarkets, and online stores, serving customers in various countries. Walmart is known for its low-cost, everyday pricing strategy, offering a wide range of products, from groceries to electronics. The company has also expanded into e-commerce and is a major player in the online retail industry.
Walk-in Drive at Walmart – Customer Support Responsibilities
- Responding to Customer Inquiries: Customer support representatives are responsible for promptly and professionally addressing customer inquiries via various channels, such as phone, email, chat, or social media.
- Issue Resolution: They work diligently to resolve customer problems, troubleshoot technical issues, and provide solutions that meet customer needs and expectations.
- Providing Information: Customer support provides accurate and helpful information to customers about products, services, policies, and procedures, ensuring clarity and transparency.
- Maintaining Records: It’s important to maintain detailed records of customer interactions, including the nature of inquiries, solutions provided, and follow-up actions. This information can be valuable for future reference and analysis.
- Feedback Collection: Customer support often collects customer feedback to gauge satisfaction levels and identify areas for improvement. They may also escalate complex issues to higher-level support or other departments when necessary.
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Walk-in Drive at Walmart -Skills Required
- Communication: Excellent communication skills, both verbal and written, are essential for conveying information clearly, empathizing with customers, and resolving issues effectively.
- Empathy: The ability to understand and empathize with customers’ concerns and emotions is crucial for building rapport and delivering a more personalized and empathetic service.
- Problem-Solving: Strong problem-solving skills enable support professionals to identify issues, analyze them, and find effective solutions, often under time constraints.
- Patience: Dealing with frustrated or upset customers requires patience and the ability to remain calm and composed in challenging situations.
- Product Knowledge: A deep understanding of the company’s products, services, policies, and procedures is essential to provide accurate information and solutions to customers.
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HOW TO APPLY FOR THE Walk-in Drive at Walmart INTERVIEW?
To apply for the Walmart walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | Customer Support |
Experience | 1 – 5 years |
Contact | Lavanyaa, Dinesh, Joshuah |
Date | 11th September – 15th September |
Time | 9.30 AM – 12.30 PM |
walk-in Address: | 7th floor, B, Block, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119 |
Email id : | Lavanyaa.Parthasarathy@walmart.com |
Walk-in Drive at Walmart – Frequently Asked Question?
What is the Walmart walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 Lpa – 4 Lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.