Grow Your Career with Wipro for Content reviewer/Technical Support/Customer Service Role. Any Graduate candidates can apply for these post.
Complete details are given below:-
- Company – Wipro
- Roles – Content reviewer/Technical Support/Customer Service
- Qualification – Any Graduate
- Location – Bangalore / Pune / Mumbai
- Work Experience – 0-5
- Salary -0.5 – 5.5 LPA
Table of Contents
ABOUT THE COMPANY
Wipro is a global information technology, consulting, and business process services company headquartered in Bangalore, India. Founded in 1945, Wipro has grown into one of the largest IT services companies in the world. It offers a wide range of services, including application development, infrastructure management, cybersecurity, cloud computing, data analytics, and business process outsourcing. Wipro serves clients across various industries, including technology, healthcare, banking, retail, and manufacturing. The company is known for its focus on innovation, digital transformation, and delivering high-quality solutions to its clients. Wipro is committed to sustainability and corporate social responsibility, actively participating in environmental initiatives and community development programs. With a global presence and a diverse workforce, Wipro continues to drive technological advancements and provide value-added services to its clients worldwide.
What you will be doing as Content reviewer?
- Should be ready and comfortable in viewing sensitive content and review them.
- Should be strong psychologically to ensure candidate is able to work on the same for long hours during the day without much impact
- Good communication skill and flexible with rotational shifts
- Should have an eye for easily spotting the Good and bad Content on a Video
What you will be doing as Technical Support?
- As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
- Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
- Identify and escalate tickets requiring urgent attention and action
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Deal with and resolve helpdesk requests
What you will be doing as Customer Service?
- Responding to Inquiries: Handle incoming customer inquiries via various communication channels such as phone, email, chat, or social media. Provide prompt and accurate responses to their questions or concerns.
- Problem Resolution: Listen attentively to customer issues, assess their needs, and work towards resolving their problems effectively. This may involve troubleshooting technical issues, coordinating with other departments, or escalating complex cases to higher-level support if necessary.
- Providing Product/Service Information: Possess a deep understanding of the company’s products or services and effectively communicate relevant information to customers. Provide guidance on product usage, features, pricing, and promotions.
- Processing Orders and Requests: Assist customers with placing orders, making changes to existing orders, or processing service requests. Ensure accurate and timely processing of transactions while adhering to company policies and procedures.
- Handling Complaints: Address customer complaints and strive to resolve them in a fair and satisfactory manner. Display empathy, patience, and effective problem-solving skills to turn negative experiences into positive ones.
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Skills Required for The Post
- Active listening skills
- Should have excellent spoken English Skills.
- Should be comfortable working in rotational Shifts from office.
- Should have all work & education documents.
HOW TO APPLY FOR THE WALK IN INTERVIEW?
To apply for the Wipro (Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
| Role | Content reviewer |
| Experience | 0 years |
| Contact no. | Stephen |
| Date | 12th June – 13th June |
| Time | 10.00 AM – 1.30 PM |
| walk-in Address: | Wipro Limited,, SJP2, Doddakkannelli, Sarjapur Road, VARTHUR HOBLI, BANGALORE, Karnataka, India.560035. |
FOR PUNE LOCATION INTERESTED CANDIDATES CAN SEND THEIR RESUME TO THE GIVEN MAIL ID BELOW
| Role | TECHNICAL SUPPORT |
| Experience | 1 to 5 years |
| Location | Pune |
| Mail ID | prakriti.singh1@wipro.com |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN SEND THEIR RESUME TO THE GIVEN MAIL ID BELOW
| Role | Customer Service |
| Experience | 0 – 2 years |
| Location | Mumbai |
| Mail ID | HARSHPREET.KAUR4@WIPRO.COM |
FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOVENUE FOR INTERVIEW
Wipro (walk-in) – Frequently Asked Question?
What is Wipro Selection Process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary at Wipro for freshers?
The average of 0.5 – 5.5 LPA is based on the reports of Glassdoor and Ambition Box.
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Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
