HCL Tech walk-in is hiring French International Voice & AR (Order To Cash) roles. Any Graduate and B.Com in Any Specialization candidate can apply for the post.
Table of Contents
Complete details are given below:-
- Company – HCL Tech walk-in
- Role -French International Voice & AR (Order To Cash)
- Qualification –Any Graduate ,B.Com in Any Specialization
- Experience –1-4years
- Location – Chennai & Noida
- Salary –2 – 4 LPA
ABOUT COMPANY
HCL Technologies is a global IT services and consulting company that provides a wide range of technology solutions to businesses across various industries. Here are some key points about HCL Tech:
Company Overview: HCL Technologies was founded in 1976 and has grown into one of the largest IT services companies in the world. It operates in over 50 countries and has a diverse workforce of over 190,000 employees.
Services: HCL Tech offers a comprehensive suite of IT services and solutions. This includes application development and maintenance, infrastructure management, cybersecurity, cloud computing, digital transformation, data analytics, IoT (Internet of Things), enterprise mobility, and more.
Industry Focus: HCL Tech serves clients across a wide range of industries, including banking and financial services, healthcare, retail, manufacturing, telecommunications, energy and utilities, and technology. They have specialized industry practices to cater to the unique needs and challenges of each sector.
Global Delivery Model: HCL Tech operates with a global delivery model, leveraging its extensive global network to deliver services efficiently and effectively. They have delivery centers in multiple countries, enabling them to provide localized support and proximity to clients.
What You Will Be Doing As French International Voice
- Customer Service: Your primary responsibility is to assist French-speaking customers with their inquiries, requests, or issues. This could involve handling a wide range of customer service matters, such as product information, billing inquiries, technical support, order tracking, or general assistance.
- Phone-based Support: You would be communicating with customers primarily through phone calls or voice-based communication channels. It would be essential to have clear and effective verbal communication skills in French, ensuring that customers receive accurate information and understanding their needs.
- Troubleshooting and Issue Resolution: You may be required to troubleshoot customer problems or technical issues and guide customers through step-by-step resolutions. This could involve diagnosing problems, providing instructions, or escalating complex issues to higher-level support teams when necessary.
- Customer Relationship Management: Building and maintaining positive customer relationships is important. This includes actively listening to customer concerns, empathizing with their situations, and demonstrating professionalism and courtesy throughout interactions.
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What You Will Be Doing As AR (Order To Cash)
- Order Processing: You would be responsible for processing customer orders, verifying order accuracy, and ensuring alignment with pricing, terms, and conditions. This involves coordinating with sales teams, customers, and other relevant stakeholders to resolve any discrepancies or issues that may arise.
- Invoicing: Generating and issuing accurate and timely invoices to customers based on the agreed-upon terms and conditions is an essential part of the AR process. You would ensure that invoices are prepared correctly, including relevant details such as itemized charges, taxes, discounts, and payment instructions.
- Payment Processing: Managing the receipt and processing of customer payments is a critical aspect of AR. This includes reconciling incoming payments with outstanding invoices, posting payments to customer accounts, and resolving any discrepancies or variances.
- Collections: Monitoring and managing overdue customer accounts is another key responsibility. You would proactively follow up with customers on outstanding invoices, send payment reminders, and engage in collection activities to ensure timely payment. This may involve communication through various channels, such as phone calls, emails, or letters.
Skills Required for the job
- Financial Knowledge: A solid understanding of accounting principles, financial processes, and the Order to Cash cycle is crucial. You should be familiar with concepts such as invoicing, payment collection, credit management, and financial reconciliation.
- Attention to Detail: Meticulous attention to detail is essential in AR to ensure accuracy in order processing, invoicing, and payment application. This includes verifying invoice details, reconciling payments, and identifying discrepancies or errors.
- Numerical Proficiency: Strong numerical skills are necessary for performing calculations, reconciling accounts, and analyzing financial data. You should be comfortable working with numbers, spreadsheets, and financial software.
- Communication Skills: Effective communication skills, both written and verbal, are important for interacting with customers, colleagues, and stakeholders. You should be able to communicate clearly, professionally, and tactfully when addressing customer inquiries, resolving disputes, or explaining payment terms.
- Customer Service: Providing excellent customer service is essential in AR, as you will be dealing directly with customers and handling their financial inquiries. You should have a customer-centric mindset, be empathetic, and possess strong problem-solving skills to address customer concerns effectively.
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HOW TO APPLY FOR THE WALK-IN INTERVIEW?
To apply for the HCL Tech(Walk in) Interview Candidate need to walk in to the Venue that is given below.
FOR CHENNAI (Sholinganallur ELCOT)LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
Role | International Voice |
Experience | 2-4 YEARS |
Contact no. | HR PAVAN |
Date | 22nd June , |
Time | 10.00 AM – 1.00 PM |
walk-in Address: | HCL Tech, Tower 3, Sholinganallur ELCOT campus Chennai -119 (view on Map) |
EMAIL-ID | pavan-b@hcl.com |
FOR NOIDA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW(*Do not carry any laptop, pend drive, any storage devices or any electronic item.)
Role | AR (Order To Cash) |
Experience | 1-3 YEARS |
Contact no. | Vineeta Singh ( 07065207334 )/Mohit-9717741883 |
Date | 21st June – 22nd June |
Time | 10.30 AM – 4.00 PM |
walk-in Address: | HCL Technologies A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) |
EMAIL-ID | mohit.udania@hcl.com /vineeta.singh@hcl.com |
HCL Tech walk in– Frequently Asked Question?
What is the HCL Tech walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 – 4 LPA for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.