Enhance Your Career with Cognizant as an Jr. Executive – HR/ Process Executive – Voice Role. Any Graduate, MBA candidates can apply for these post.
Table of Contents
Complete details are given below:-
- Company – Cognizant
- Roles – Jr. Executive – HR/Process Executive – Voice Role
- Qualifications – Any Graduate, MBA
- Location – Chennai/Hyderabad
- Work Experience – 0-3
- Salary – 3 LPA – 5 LPA
ABOUT THE COMPANY
Cognizant is a multinational technology company based in the United States, with headquarters in Teaneck, New Jersey. It was founded in 1994 and has since become one of the largest consulting and outsourcing companies in the world, providing digital, technology, consulting, and operations services to businesses across various industries.
The company operates in over 40 countries and has a workforce of over 300,000 employees. Cognizant offers a wide range of services, including analytics and AI, digital engineering, cloud services, business process services, and consulting services. They cater to various industries such as banking and financial services, healthcare, life sciences, manufacturing, retail, travel, and hospitality.
Cognizant has been recognized as a leader in many technology and consulting categories and has received several awards for its innovation, corporate social responsibility, and diversity and inclusion initiatives. The company is also committed to sustainable business practices and has set ambitious goals to reduce its carbon footprint and promote sustainable development.
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Job Responsibility for Jr. Executive – HR Role (chennai)
- Assisting with recruitment and selection processes: This might include creating job descriptions, posting job openings on relevant platforms, and screening resumes and applications to identify potential candidates.
- Managing employee onboarding: This could involve coordinating orientation sessions, collecting and processing new hire paperwork, and answering new hires’ questions about the company, policies, and procedures.
- Supporting employee relations: Jr. Executive – HR may provide guidance and support to employees on various HR-related issues, such as benefits, leaves of absence, or workplace concerns.
- Maintaining HR records and systems: This might include keeping employee information up-to-date in HRIS software, maintaining personnel files, and generating reports as needed.
- Assisting with HR compliance: Jr. Executive – HR might help ensure that the company is following all relevant employment laws and regulations, such as by tracking compliance deadlines, maintaining required posters and notices, and preparing for audits or investigations.
Skills Required For Jr. Executive – HR Role
- Communication skills: Effective communication is critical for an HR professional, as they need to communicate clearly and professionally with employees, managers, and other stakeholders. This includes verbal and written communication skills, as well as active listening skills.
- Organizational skills: Jr. Executive – HR must be able to manage multiple tasks and priorities simultaneously, so strong organizational skills are essential. This includes the ability to prioritize tasks, manage time effectively, and maintain accurate and up-to-date records.
- Attention to detail: Jr. Executive – HR must be able to work with a high level of accuracy and attention to detail, particularly when it comes to maintaining HR records and processing paperwork.
- Analytical skills: Jr. Executive – HR may need to analyze data and information to identify trends or make recommendations for improvements, so strong analytical skills can be helpful.
- Interpersonal skills: Building and maintaining positive relationships with employees, managers, and other stakeholders is critical for an HR professional, so strong interpersonal skills are a must. This includes the ability to be empathetic, build rapport, and handle difficult conversations with tact and diplomacy.
Job Responsibility for Process Executive – Voice Role (Hyderabad)
- Handling customer inquiries: Process Executive – Voice may be responsible for answering customer inquiries, providing product or service information, and resolving issues or complaints in a timely and professional manner.
- Conducting customer surveys: Process Executive – Voice might conduct customer satisfaction surveys to gather feedback and identify areas for improvement in products, services, or processes.
- Performing data entry and documentation: This could involve documenting customer interactions, entering data into customer relationship management (CRM) systems, and generating reports as needed.
- Meeting service level agreements: Process Executive – Voice may be responsible for meeting specific service level agreements (SLAs) related to customer response time, call volume, or other metrics.
- Participating in training and development: Process Executive – Voice might participate in training and development activities to improve their skills and knowledge related to customer service, product or service offerings, or relevant systems and tools.
Skills Required For Process Executive – Voice Role
- Communication skills: Process Executive – Voice must be able to communicate clearly and effectively with customers over the phone, email or chat. This includes active listening, speaking clearly, and conveying information in a professional manner.
- Customer service skills: Providing excellent customer service is critical for a Process Executive – Voice, so they should have strong customer service skills such as empathy, problem-solving, and patience.
- Multitasking skills: Process Executive – Voice must be able to manage multiple customer inquiries simultaneously, while maintaining a professional and efficient demeanor.
- Attention to detail: Process Executive – Voice may need to accurately document customer interactions, enter data into systems, and follow specific processes, so attention to detail is important.
- Technical skills: Process Executive – Voice may need to use various software programs and tools, such as CRM systems, call center software, and Microsoft Office, so basic technical skills are usually required. Additionally, they should have the ability to learn new technologies quickly.
HOW TO APPLY FOR COGNIZANT OFF CAMPUS JOB – 2023 ?
To apply for the Cognizant 2023 Off Campus Job, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH BELOW LINK
Jr. Executive – HR Role (chennai)
Process Executive – Voice Role (Hyderabad)
Cognizant Off Campus Job Hiring 2023 – Frequently Asked Question ?
What is the Cognizant selection process?
The selection process in this job will be based on a Written test followed by Technical and HR interviews.
What is the salary for Jr. Executive – HR/Process Executive – Voice Role at Cognizant ?
The average salary for the job is 3 LPA – 5 LPA it is based on the reports of Glassdoor and Ambition Box.
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.